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Alchemer vs SurveyMonkey Enterprise Comparison

Last updated:

Alchemer

3.2(1,840 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to access the software is a valid ema…

SurveyMonkey Enterprise

4.5(4,378 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA compliance make sure all feedback-re…

SurveyMonkey Enterprise leads on user satisfaction with a 4.5-star rating across 4,378 reviews.

Alchemer vs SurveyMonkey Enterprise — at a glance

FeatureAlchemerSurveyMonkey Enterprise
Rating3.2 / 54.5 / 5
Reviews1,8404,378
Starting price$49 /User/Month$25 /User/Month
Free trial Yes No
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Alchemer and SurveyMonkey Enterprise

  • Pricing: Alchemer starts at $49 /User/Month, while SurveyMonkey Enterprise starts at $25 /User/Month.
  • Free trial: Alchemer offers a free trial; SurveyMonkey Enterprise does not.
  • Target audience: Alchemer is built for Individuals and Freelancers / Consultants, while SurveyMonkey Enterprise targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyMonkey Enterprise scores higher with a 4.5-star average.
  • Deployment: Alchemer supports SaaS/Web/Cloud; SurveyMonkey Enterprise supports SaaS/Web/Cloud.

Alchemer vs SurveyMonkey Enterprise — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Alchemer - Survey/ User Feedback Software
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Talk to an expert
SurveyMonkey Enterprise - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Alchemer

Best for small to medium businesses needing simple, customizable surveys.

Choose if
  • You want an easy-to-use platform for creating and sharing surveys quickly.
  • Your team prefers simple email-based access without complex onboarding.
  • You need straightforward management of survey results without advanced analytics.
Consider alternatives if
  • Your company requires advanced analytics and deep integrations with other tools.
  • You need highly customizable, enterprise-grade workflows and transparent pricing.

SurveyMonkey Enterprise

Best for

Large Enterprises, Medium Business

Alchemer typically suits Individuals and Freelancers / Consultants. SurveyMonkey Enterprise tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to ... Read More about Alchemer

SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA ... Read More about SurveyMonkey Enterprise

Entry Level Pricing

  • Starts from $49
  • Starts from $25

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Alchemer and SurveyMonkey Enterprise Compare on Features?

Total Features

17 Features

15 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Alchemer and SurveyMonkey Enterprise on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • $25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Alchemer pricing
      SurveyMonkey Enterprise pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Alchemer User Reviews & Rating Comparison

      User Ratings

      3.2

      (based on 1840 reviews)

      4.5

      (based on 4378 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Simple result management

      Common complaints

      • Limited advanced features
      • Unclear pricing

      Buyer sentiment

      Buyer sentiment is very strong across 4378 reviews, with consistently positive feedback.

      What buyers like

      • High-level data security
      • Unified dashboard for admins
      • API integrations

      Common complaints

      • Complex setup process
      • Higher cost for enterprise features
      • Limited customization options

      Pros and Cons

      • Easy to create and share customized surveys

      • Simple email-based user access

      • User-friendly online platform for managing results

      • Limited advanced features compared to enterprise survey tools

      • Lack of transparent pricing information

      • Top-grade data security ensures compliance with regulations.

      • Unified dashboard provides comprehensive oversight.

      • API integrations enhance data management capabilities.

      • Setup can be complex and time-consuming.

      • Higher costs may deter smaller businesses.

      List of Customers

      Customers

      Verizon

      Verizon

      Adobe

      Adobe

      Fedex

      Fedex

      No Customers information available.

      Media and Screenshots

      Screenshots

      NPS Share scaled

      3 Screenshots

      SurveyMonkey Enterprise

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Alchemer and SurveyMonkey Enterprise in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Alchemer or SurveyMonkey Enterprise?
      SurveyMonkey Enterprise edges out the other on user ratings (4.5 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Alchemer and SurveyMonkey Enterprise offer a free trial?
      Alchemer offers a free trial. SurveyMonkey Enterprise does not.
      What is the starting price of Alchemer vs SurveyMonkey Enterprise?
      Alchemer starts at $49 /User/Month. SurveyMonkey Enterprise starts at $25 /User/Month.
      What are the top alternatives to Alchemer?
      Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.
      What are the top alternatives to SurveyMonkey Enterprise?
      Top alternatives to SurveyMonkey Enterprise include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.

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