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Adereso Helpdesk vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

8.3/10

9.5/10

User Ratings

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Software Demo

Demo

Adereso Helpdesk has not given any software demo yet

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How do Adereso Helpdesk, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

14 Features

16 Features

Unique Features

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      What Do Adereso Helpdesk, Freshdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $41 , Billed Yearly
          • $15 , Billed Yearly

          Pricing Plans

          • Professional

            • Up to 10,000 API requests

            • 1 Weekly export

            • 100 escalations per week

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          • Business

            • Up to 50,000 API requests

            • 3 Exports per week

            • 1,000 escalations per week

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          • Enterprise

            • Minimum 10 users

            • Unlimited API requests

            • Unlimited exports

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          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Pricing Page

          adereso-helpdesk pricingfreshdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Adereso Helpdesk vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Adereso Helpdesk

          Pros and Cons of Freshdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots

          Adereso Helpdesk screenshot

          1 Screenshots

          Freshdesk

          6 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Adereso Helpdesk and Freshdesk offer a Free Trial.

          Adereso Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Adereso Helpdesk Starts at $41/User/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Adereso Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, ReadyDesk, LabiDesk, HESK, Help Desk Premier, BoldDesk and Little SaaS Communication.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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