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Acuity Scheduling vs patientNOW Comparison

Last updated:

Acuity Scheduling

4.8(244 reviews)

Starting at $14 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online scheduling experience to patients an…

patientNOW

3.9(16 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a problem with the automatic fol…

Acuity Scheduling leads on user satisfaction with a 4.8-star rating across 244 reviews.

Acuity Scheduling vs patientNOW — at a glance

FeatureAcuity SchedulingpatientNOW
Rating4.8 / 53.9 / 5
Reviews24416
Starting price$14 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRHIPAA
Data residencyGlobalUS

Key differences between Acuity Scheduling and patientNOW

  • Pricing: Acuity Scheduling starts at $14 /Month. patientNOW pricing is not publicly listed.
  • Free trial: Acuity Scheduling offers a free trial; patientNOW does not.
  • Target audience: Acuity Scheduling is built for Freelancers / Consultants and Medium Business, while patientNOW targets Large Enterprises and Medium Business.
  • User satisfaction: Acuity Scheduling scores higher with a 4.8-star average.
  • Deployment: Acuity Scheduling supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; patientNOW supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

Acuity Scheduling vs patientNOW — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Acuity Scheduling - Appointment Scheduling Software
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Talk to an expert
patientNOW - New SaaS Software
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Talk to an expert

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Acuity Scheduling vs patientNOW: Biggest differences

Start here before you go deeper into features.

Acuity Scheduling

Best for SMBs needing customizable, integrated online appointment scheduling.

Choose if
  • You run a health, wellness, or service-based small to medium business.
  • You want seamless integration with Google Calendar, Zoom, Squarespace, and Stripe.
  • You need highly customizable scheduling pages with real-time availability and direct booking links.
Consider alternatives if
  • You require extensive custom integrations beyond the limited app marketplace.
  • Your team struggles with onboarding complex tools and needs simpler setup.

patientNOW

Best for small to medium medical practices needing automated patient follow-up.

Choose if
  • You want to reduce lost leads with automatic follow-up capabilities.
  • You need streamlined scheduling for treatments and surgeries.
  • You seek integrated patient engagement to reinforce practice choice.
Consider alternatives if
  • You are a solo practitioner without dedicated administrative staff.
  • You require transparent pricing and detailed feature information upfront.

Acuity Scheduling: Best for SMBs needing customizable, integrated online appointment scheduling. patientNOW: Best for small to medium medical practices needing automated patient follow-up.

Description

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online ... Read More about Acuity Scheduling

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a ... Read More about patientNOW

Entry Level Pricing

  • Starts from $14 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.77

(244)

3.94

(16)

Best Company Size

1-50 employees51-200 employees
Small BusinessMedium Business
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Software Demo

Demo

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How do Acuity Scheduling and patientNOW Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Acuity Scheduling and patientNOW on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $14 , Billed Yearly
      • Not Available

      Pricing Plans

      • Emerging

        • Number of staff/locations: 1

        • Client self-scheduling

        • Offer unlimited services and appointments

        Show more +

      • Growing

        • Includes features of Emerging plan, plus

        • Number of staff/locations: 6

        • Text message reminders (worldwide)

        Show more +

      • Powerhouse

        • Includes features of Growing plan, plus

        • Number of staff/locations: 36

        • Multiple time zones for your different staff/locations

        Show more +

      • Not Available

      Pricing Page

      Acuity Scheduling pricing

      Pricing information not available

      Acuity Scheduling vs patientNOW: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Acuity Scheduling vs patientNOW Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Acuity Scheduling User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      226

      35

      1

      4

      0

      6

      6

      2

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, integration capabilities, and customization, tempered by concerns over complexity and limited app connectors.

      What buyers like

      • Ease of use
      • Integration with other platforms
      • Customization options

      Common complaints

      • Limited app marketplace
      • Complexity for new users

      Buyer sentiment

      Overall positive sentiment with appreciation for lead follow-up and patient engagement, tempered by limited user feedback and pricing opacity.

      What buyers like

      • Automatic follow-up
      • Streamlined treatment scheduling
      • Patient engagement

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Seamless integration with platforms like Google Calendar, Zoom, Squarespace, and Stripe

      • Customizable scheduling options including appointment types and intake forms

      • User-friendly interface that simplifies appointment management for clients and staff

      • Limited variety of apps and connectors in the marketplace restricting advanced functionality

      • Potential complexity for new users due to many features and customization options

      • Automatic follow-up capabilities to reduce lost leads

      • Streamlined sales cycle for treatments and surgeries

      • Patient engagement features that reinforce practice choice

      • Pricing is quotation based and not publicly available

      • Limited publicly available detailed feature information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Acuity Scheduling or patientNOW? Tell buyers what actually differs.

      Acuity Scheduling and patientNOW Customers

      Customers

      No Customers information available.

      Waldman Shantz

      Waldman Shantz

      Zinsser

      Zinsser

      Media and Screenshots

      Screenshots

      No screenshots available.

      Patient Documents

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Acuity Scheduling and patientNOW in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Acuity Scheduling or patientNOW?
      Acuity Scheduling edges out the other on user ratings (4.8 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Acuity Scheduling and patientNOW offer a free trial?
      Acuity Scheduling offers a free trial. patientNOW does not.
      What is the starting price of Acuity Scheduling vs patientNOW?
      Acuity Scheduling starts at $14 /Month. patientNOW starts at Contact for pricing.
      What are the top alternatives to Acuity Scheduling?
      Top alternatives to Acuity Scheduling include Setmore, Calendly, Square Appointments, Scheduly, Vagaro.
      What are the top alternatives to patientNOW?
      Top alternatives to patientNOW include AestheticsPro, ClinicSoftware.com, AugmentCare CMS, Doctor Sahab, 4PatientCare.