9.2
Spot Score
Setmore Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market
Free Plan Available
Starts from $5 / User / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Support
FAQ
Blogs
SpotSaaS Analysis for Setmore
Setmore is an appointment scheduling software primarily used by freelancers and small to medium businesses. A 4.6/5 rating from 2,489 reviews indicates broad validation and satisfaction among its users, suggesting reliability and effectiveness in its category.
Users appreciate Setmore's easy-to-use interface, which offers a clutter-free workspace and intuitive design, making it accessible for day-to-day scheduling tasks. The platform's customer support is another highlight, with effective and prompt assistance that many find invaluable. However, beginners might find the feature-rich environment complex without adequate support, which could be a hurdle for those new to such tools.
Quick facts about Setmore
What is Setmore?
Setmore is appointment scheduling software for service businesses — salons, clinics, and consultants — that need to convert website visitors into confirmed bookings without manual intervention. It manages staff availability, service menus, client profiles, and automated reminders in one system, and is consistently noted for accessible customer support and a short learning curve.
Pricing
Starts from $5 / User / Month when Billed Yearly
Best For
Built for growing teams, from small businesses to mid-market
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Setmore Software Demo
Setmore was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Setmore
- Team types
- Freelancers, Medium Business
Why teams choose Setmore
Effective and prompt customer support, providing thorough assistance and guidance.
Easy-to-use interface with clutter-free workspace and intuitive design.
Valuable insights and suggestions provided during onboarding sessions for business optimization.
Is Setmore right for you?
What buyers should know before shortlisting Setmore
Setmore has garnered rave reviews for its exceptional customer service and user-friendly platform. Customers have praised the quick response times and knowledgeable support staff, particularly mentioning representatives like Joshua, Anutham, and Salman for their expertise in troubleshooting and providing detailed guidance.
Users appreciate the platform's simplicity, clutter-free interface, and value for money. The ability to schedule appointments seamlessly and efficiently, coupled with personalized onboarding sessions, sets Setmore apart from other scheduling apps.
While users have found Setmore effective and easy to use, some may find the initial learning curve challenging. However, the dedicated support team, exemplified by individuals like Anutham and Salman, is readily available to address any queries and provide thorough explanations, ensuring a smooth user experience.
In summary, Setmore's standout features include outstanding customer service, intuitive interface, and helpful support staff, making it a top choice for businesses seeking reliable scheduling solutions.
Setmore pros and cons
- Setmore pros
Effective and prompt customer support, providing thorough assistance and guidance.
Easy-to-use interface with clutter-free workspace and intuitive design.
Valuable insights and suggestions provided during onboarding sessions for business optimization.
- Setmore cons
Possible complexity for beginners due to the richness of features without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.
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Compare Setmore side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of Setmore?
Setmore reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 2115 reviews, with consistently positive feedback.
What buyers like
- Effective and prompt customer support, providing thorough assistance and guidance.
- Easy-to-use interface with clutter-free workspace and intuitive design.
- Valuable insights and suggestions provided during onboarding sessions for business optimization.
Common complaints
- Possible complexity for beginners due to the richness of features without adequate support.
- Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.
What users are saying
MY
Monique Yoga
11/08/24
quick response on trouble shooting
quick response on trouble shooting. useful platform for my business. I highly recommend it.
MK
Meagan K
11/07/24
Excellent Support Setmore!
Joshua was awesome in answering all of my questions! We initially started the call with only 1 question in mind, and then several more popped up ...
Read more
MB
melinda boyle
11/06/24
So glad to find Setmore
After experiencing frustrations with other scheduling apps, I found Setmore. I had questions and Joshua Jude was the most helpful person to answer all ...
Read more
M
mswashington
11/05/24
Anuthum was extremely knowledgeable…
Anuthum was extremely knowledgeable about the Setmore system. He explained all the features, how they worked, and what I was missing in my setup. He ...
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N
Newsum
11/01/24
very good support !
Date of experience: November 01, 2024
JC
Jo Conlon
10/30/24
Easy to use and a truly excellent customer service
Truly excellent customer service with a fast response time and helpful answers to my questions. I trialled a few scheduling web apps and this is by ...
Read more
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- A demo or quick answers, your call
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What are the features of Setmore?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Class scheduling is a software feature that enables educational institutes, such as schools, colleges, and universities, to schedule and man…
Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…
Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…
Meeting Room Booking is a highly efficient feature that allows users to easily schedule and manage meetings or events within an organization…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Reservations is a software feature that allows users to schedule or book appointments, events, or resources in advance. This feature is comm…
The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…
Alternatives to Setmore
Setmore Support Options
Frequently Asked Questions About Setmore
Common questions buyers ask before choosing Setmore.
Setmore is a Appointment Scheduling Software. Setmore offers Multi-Location Scheduling, Resource Scheduling, Reservations, Payment Processing, Online Scheduling and many more functionalities.
Buyers commonly note the following limitations of Setmore: Possible complexity for beginners due to the richness of features without adequate support.; Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options..
Some top alternatives to Setmore includes Appointy, FreeBusy, Acuity Scheduling, Calendly and i-Scheduling for Appointments.
Setmore offers Freemium, Subscription pricing models
The starting price of Setmore is $5/User/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
