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Act! vs HubSpot CRM vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Act! - CRM Software
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TL;DR - Quick Comparison Summary

Description

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More

Entry Level Pricing

  • Starts from $30
  • Starts from $1,780 , Billed Monthly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

9.1/10

9.1/10

7.5/10

User Ratings

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Software Demo

Demo

How do Act!, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Compare on Features?

Total Features

10 Features

38 Features

3 Features

Unique Features

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        What Do Act!, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $30
              • $1,780 , Billed Monthly
              • Not Available

              Pricing Plans

              • Not Available
              • Free Tools

                • Free Marketing tools

                • Free Sales tools

                • Free Service tools

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              • Starter

                • Marketing Hub Starter

                • Includes 1,000 marketing contacts

                • Sales Hub Starter Includes 2 paid users

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              • Professional

                • Includes features of Starter plan, plus

                • Marketing Hub Professional

                • Includes 2,000 marketing contacts

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              • Browse all pricing plans
              • Not Available

              Pricing Page

              act- pricinghubspot-crm pricing

              Pricing information not available

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              Act! vs HubSpot CRM vs Freshworks 360 User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              201

              Very Good

              82

              Good

              47

              Poor

              12

              Terible

              26

              Excellent

              2104

              Very Good

              679

              Good

              84

              Poor

              40

              Terible

              233

              No reviews available for the product

              Expert's Review generated by AI

              Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

              HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Act!

              • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

              • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

              • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

              • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

              • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

              • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

              Pros and Cons of HubSpot CRM

              • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

              • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

              • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

              • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

              • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

              • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

              Pros and Cons of Freshworks 360

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              TSD Groep

              TSD Groep

              INEX

              INEX

              The Sherman Sheet

              The Sherman Sheet

              Classpass

              Classpass

              Avison Young

              Avison Young

              Crunch Fitness

              Crunch Fitness

              Grabyo

              Grabyo

              GetYourGuide

              GetYourGuide

              Honda

              Honda

              Media and Screenshots

              Screenshots

              No screenshots available.

              HubSpot CRM

              13 Screenshots

              No screenshots available.

              Videos

              video-0

              5 Videos

              video-0

              2 Videos

              video-0

              4 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Act! and HubSpot CRM offer a Free Trial.

              Act! is designed for Freelancers, Medium Business and Small Business.

              HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Act! Starts at $30/User/Month whereas for HubSpot CRM Starts at $1,780 when Billed Monthly.

              Some top alternatives to Act! includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

              Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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