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Act! vs Bigin by Zoho CRM Comparison

Last updated:

Act!

3.6(441 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Act! vs Bigin by Zoho CRM — at a glance

FeatureAct!Bigin by Zoho CRM
Rating3.6 / 54.3 / 5
Reviews441119
Starting price$30 /User/Month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobal

Key differences between Act! and Bigin by Zoho CRM

  • Pricing: Act! starts at $30 /User/Month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Act! is built for Freelancers / Consultants and Medium Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
  • Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Act! vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Act! - CRM Software
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Biggest differences

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Act! typically suits Freelancers / Consultants and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $30
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Act! and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Act! and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $30
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Act! pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Act! User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      201

      82

      47

      12

      26

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
      • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
      • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

      Common complaints

      • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
      • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
      • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • User-friendly design makes onboarding easy.

      • Automatic reminders enhance task management.

      • Mobile access allows for on-the-go management.

      • Advanced features may be lacking for larger teams.

      • Pricing can add up for small businesses.

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      TSD Groep

      TSD Groep

      INEX

      INEX

      The Sherman Sheet

      The Sherman Sheet

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      No screenshots available.

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      2 Videos

      Top Alternatives to Act! and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Act! or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Act! and Bigin by Zoho CRM offer a free trial?
      Yes, both Act! and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Act! vs Bigin by Zoho CRM?
      Act! starts at $30 /User/Month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Act!?
      Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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