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Compare Acquire vs Helpshift vs ZoomInfo Chat

Acquire - Live Chat Software
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Overview

Description

. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.2/10

9.3/10

User Ratings

4.5

(40)
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Software Demo

Demo

Features

Total Features

9 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          26

          Very Good

          12

          Good

          3

          Poor

          1

          Terible

          2

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Expert's Review generated by AI

          Acquire is a versatile and user-friendly chat platform that excels in providing seamless communication channels for businesses. Users appreciate its smooth interface, easy integration process, ...Read more

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          Pros and Cons
          • Easy to integrate with existing software, providing a seamless experience.

          • Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.

          • Provides personalized customer experiences and feedback loop.

          • Simplified interface with intuitive dashboard and analytics for better insights.

          • Some users experienced sporadic bugs and glitches that require frequent attention.

          • Lack of certain customizability options for tailor-made solutions according to specific needs.

          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Media and Screenshots

          Screenshots
          Support

          1 Screenshots

          Dashboard

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Acquire nor Helpshift offers a free trial.

          Acquire is designed for Large Enterprises, Medium Business and Small Business.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both Acquire and Helpshift are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Acquire includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Zoho SalesIQ, Smartchat, eGain Chat, ChatFlow247 and Let's Connect.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].