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8x8 Comparison

Last updated:

8x8

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…

8x8 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

8x8 - Contact Center Operations Software
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Biggest differences

Start here before you go deeper into features.

8x8

Best for

Large Enterprises, Medium Business, Small Business

Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8

Entry Level Pricing

  • Starts from $12

Free Trial Availability

  • Free Trial available
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $12

    Pricing Plans

    • Not Available

    Pricing Page

    8x8 pricing

    Other Details

    Organization Types supported

    • Medium Business
    • Large Enterprises
    • Small Business
    • Freelancers
    • Individuals

    Platforms Supported

    • Mobile - iOS
    • Browser Based (Cloud)
    • Mobile - Android
    • Installed - Mac
    • Installed - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✓ Yes

    GDPR

    ✓ Yes

    ISO 27001

    ✓ Yes

    Single Sign-On (SSO)

    ✓ Yes

    Multi-Factor Auth (MFA)

    ✓ Yes

    Data Encryption

    ✓ Yes

    Audit Logs

    ✓ Yes

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    User Ratings

    0

    (based on 36 reviews)

    Rating Distribution

    No reviews available for this product

    Spotsaas Editor’s POV generated by AI

    What buyers like

    • Comprehensive contact center solution
    • Flexible communication tools
    • User-friendly dashboards

    Common complaints

    • Can be overwhelming for new users
    • May require customization
    • Support response times can vary

    Pros and Cons

    • Offers a wide range of communication tools.

    • User-friendly interface for both agents and managers.

    • Initial setup may be complex.

    • Customization can be time-consuming.

    Media and Screenshots

    Videos

    video-0

    2 Videos

    No videos available.

    Alternatives

    Alternatives

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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