8x8 vs DYL Business Phone Service Comparison
8x8
Starting at $12 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…
DYL Business Phone Service
Starting at $85 /User/Month
- Large Enterprises
- Medium Business
DYL Business Phone Service lets business use their existing phone systems and nontraditional data sources to help make contact centers more profitable. The software, which is easy to install, facilitates greater responsi…
DYL Business Phone Service leads on user satisfaction with a 4.2-star rating across 6 reviews.
8x8 vs DYL Business Phone Service — at a glance
| Feature | 8x8 | DYL Business Phone Service |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | 36 | 6 |
| Starting price | $12 /User/Month | $85 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | US |
Key differences between 8x8 and DYL Business Phone Service
- Pricing: 8x8 starts at $12 /User/Month, while DYL Business Phone Service starts at $85 /User/Month.
- Free trial: 8x8 offers a free trial; DYL Business Phone Service does not.
- Deployment: 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; DYL Business Phone Service supports SaaS/Web/Cloud.
8x8 vs DYL Business Phone Service — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
8x8 typically suits Large Enterprises and Medium Business. DYL Business Phone Service tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8 | DYL Business Phone Service lets business use their existing phone systems and nontraditional data sources to help make contact centers more profitable. The software, which is easy to ... Read More about DYL Business Phone Service |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  DYL Business Phone Service has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do 8x8 and DYL Business Phone Service Compare on Features?
Total Features | 5 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 8x8 and DYL Business Phone Service on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
8x8 User Reviews & Rating Comparison
User Ratings | 0 (based on 36 reviews) | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 7 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  2 Videos | No videos available. |
Top Alternatives to 8x8 and DYL Business Phone Service in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 8x8 or DYL Business Phone Service?
- DYL Business Phone Service edges out the other on user ratings (4.2 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 8x8 and DYL Business Phone Service offer a free trial?
- 8x8 offers a free trial. DYL Business Phone Service does not.
- What is the starting price of 8x8 vs DYL Business Phone Service?
- 8x8 starts at $12 /User/Month. DYL Business Phone Service starts at $85 /User/Month.
- What are the top alternatives to 8x8?
- Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.
- What are the top alternatives to DYL Business Phone Service?
- Top alternatives to DYL Business Phone Service include uContact, Call Center Studio, UJET, VCC Live, 3CX.