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List of the Best Business Instant Messaging Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Business Instant Messaging Software

Slack leads the business instant messaging category with a high rating of 4.5/5 from an impressive 35,011 reviews, indicating widespread user satisfaction and adoption. Google Chat, with a solid 4.3/5 rating from 2,400 reviews, offers a strong alternative with flexible pricing options including a free trial. Text Request also shines with a 4.5/5 rating, though from a smaller pool of 190 reviews, suggesting strong performance in its niche.

Business instant messaging software facilitates real-time communication and collaboration, primarily catering to remote teams and project managers who need efficient, integrated communication tools.

Quick picks for Business Instant Messaging Software

  • Best overallSlack
  • Best for remote teamsGoogle Chat
  • Best for niche communication needsText Request
  • Best free optionGlip

Who gets the most from Business Instant Messaging Software

  • 1Customer service managers coordinating multi-channel client communication
  • 2Project managers overseeing cross-departmental team collaboration
  • 3Operations managers enabling frontline worker communication in manufacturing or retail
How to choose Business Instant Messaging Software

If you need cost-effective solutions for small to medium teams, filter by Free Trial or Freemium options and sort by user rating. For enterprise-grade integration and transparency features, filter by Enterprise deployment and prioritize platforms with strong business process integrations.

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Showing 21-40 out of 41

Cbox - Business Instant Messaging Software

Cbox

Streamline your communication and workflow with Cbox.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Cbox?

Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as social communication needs. Cbox also provides advanced functionality not found in other instant messaging ...

Read more about Cbox

Starts from $1.67/Month, also offers free forever plan

Crypho - Business Instant Messaging Software

Crypho

Secure communication made easy, anytime anywhere.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Crypho?

rypho delivers a continuum of secure enterprise communications: encrypted instant messaging, file exchange and more. Crypho enables employees to communicate securely from their mobile devices and computers anywhere, anytime. Crypho's modern user interface even allows group collaboration through ...

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Crypho offers custom pricing plan

Talkfreely - Business Instant Messaging Software

Talkfreely

Unleash seamless communication for your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Talkfreely?

Talkfreely Business Instant Messaging Software provides an easy way to stay in touch with teammates, clients and customers anywhere in the world. User can access it from any computer - on or off the company network. It's a great time-saver for small businesses with lots of collaborators who ...

Read more about Talkfreely
Free TrialTry Free →·

Talkfreely offers custom pricing plan

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Glip - Business Instant Messaging Software

Glip

Effortless collaboration for small businesses.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Glip?

Glip is a business messaging app with group chat, cloud storage, video conferencing, an integrated CRM dashboard and more. Glip makes business communication easier for SMB teams: Create or join a conversation about a client or project, then share files and notes to work together seamlessly. ...

Read more about Glip

Starts from $5/User/Month, also offers free forever plan

Socket.IO - Business Instant Messaging Software

Socket.IO

Real-time communication without the server.

Best for: SMB teams

Get Pricing Details

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What is Socket.IO?

Socket.IO is messaging software that enables real-time communication. It allows web applications to talk to each other in a completely decentralized way, meaning that there's no need for an external server to be involved. The result is higher productivity, faster response times, and new ...

Read more about Socket.IO

Socket.IO offers custom pricing plan

Sendchamp - Business Instant Messaging Software

Sendchamp

Connect, engage, and grow with SendChamp.

Best for: SMB teams · Mid-market

Get Pricing Details

Add to compare

What is Sendchamp?

SendChamp is a Business Instant Messaging Software available. It connects team members, regardless of their device or location, in a social environment. From a marketing and sales perspective, SendChamp offers two-way chat that tracks and reports interactions with leads by role. The business ...

Read more about Sendchamp

Sendchamp offers custom pricing plan

What buyers evaluate in Business Instant Messaging Software
Support for unified messaging across multiple communication channels and user groups
Visibility and transparency controls for private and group chats within the organization
Integration capabilities with existing business processes, documents, and collaboration tools
Zulip - Business Instant Messaging Software

Zulip

Streamlining communication for efficient teamwork.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Zulip?

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and support. Zulip also has great features through which businesses can be more ...

Read more about Zulip

Starts from $6.67/User/Month, also offers free forever plan

Google Chat - Business Instant Messaging Software

Google Chat

Work smarter, collaborate better.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

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What is Google Chat?

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing additional productivity tools like a document editor and file transfer software. ...

Read more about Google Chat
Free TrialTry Free →·

Starts from $6/User/Month

Brosix - Business Instant Messaging Software

Brosix

Effortless teamwork, powered by Brosix.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Brosix?

Brosix is a powerful Instant Messenger Tool designed especially for teams. Enjoy the convenience of real-time communication with Audio & Video calls, Chats and Meetings. Boost workflows with valuable features such as File transfer, Screenshot, Screen Sharing and Spell Check. Take control of ...

Read more about Brosix
Free TrialTry Free →·

Starts from $4/User/Month when Billed Yearly, also offers free forever plan

Rocket.Chat - Business Instant Messaging Software

Rocket.Chat

Effortlessly connect and collaborate with Rocket.Chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Rocket.Chat?

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabilities. It does not require the installation of any client software, which ...

Read more about Rocket.Chat
Free TrialTry Free →·

Starts from $2/User/Month when Billed Yearly, also offers free forever plan

Microsoft Kaizala - Business Instant Messaging Software

Microsoft Kaizala

Connect, collaborate, and conquer together.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Microsoft Kaizala?

Microsoft Kaizala is a secure, efficient messaging and work management solution that enables seamless collaboration between an organization's employees and partners. The customizable chat interface allows users to communicate through media messaging, voice, and video calls. With Kaizala, staff ...

Read more about Microsoft Kaizala
Element - Business Instant Messaging Software

Element

Streamline communication and boost productivity with Element.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Element?

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Element business instant messaging software by clicking the Instant Messaging ...

Read more about Element
Free TrialTry Free →·

Starts from $10/Month, also offers free forever plan

Quip - Business Instant Messaging Software

Quip

Collaborate, organize, and streamline with Quip.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Quip?

Quip provides an efficient solution for businesses looking to manage their operations. Their productivity software supports collaboration on any device and grants you control over documents, spreadsheets, and team chat. It is equipped with customizable templates to suit your organization's ...

Read more about Quip
Free TrialTry Free →·

Starts from $10/User/Month

Cisco Jabber - Business Instant Messaging Software

Cisco Jabber

Streamline collaboration and boost productivity.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.2

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What is Cisco Jabber?

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With Cisco Jabber business can communicate quickly, share information easily ...

Read more about Cisco Jabber

Cisco Jabber offers custom pricing plan

Workstorm - Business Instant Messaging Software

Workstorm

Streamline your business communication with instant messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Workstorm?

Workstorm is a business instant messaging software. The company's products enable businesses to communicate and share information electronically, providing a real-time virtual communication link between employees, customers, and partners. It provides troubleshooting, resolution & configuration ...

Read more about Workstorm
Free TrialTry Free →·

Starts from $12.50/User/Month when Billed Yearly

Appinall - Business Instant Messaging Software

Appinall

Streamline your business communication.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

4.2

Add to compare

What is Appinall?

Appinall is a business instant messaging software that allows user to communicate with employees, partners, vendors, or customers in company instantly. It's the ultimate messaging software very easy in use, no need administration skills, it's more secure than e-mail communication and it's cost ...

Read more about Appinall

Starts from $29/Month, also offers free forever plan

Wire - Business Instant Messaging Software

Wire

Seamless communication for your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Wire?

Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and communicate – no matter where they work or which device they use. Implement Wire for company’s internal ...

Read more about Wire
Free Trial·

Starts from $5.83/User/Month

Output Messenger - Business Instant Messaging Software

Output Messenger

Stay connected with ease, anytime, anywhere.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Output Messenger?

Output Messenger is an easy to use software that allows business to connect with others and keep in touch, regardless of proximity. Output Messenger provides instant chat options, file sharing, a task manager and more. It also can work at no cost with business operations over the web, using ...

Read more about Output Messenger
Free Trial·

Starts from $35/Year, also offers free forever plan

Eko App - Business Instant Messaging Software

Eko App

Streamline your business communication with instant messaging.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Eko App?

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money. Easy to use and install, it offers the speed and ease of SMS texting, ...

Read more about Eko App

Eko App offers custom pricing plan

Rock - Business Instant Messaging Software

Rock

Streamline your business communication with ease.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Rock?

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and video, secure protection of messages and presence status, multiple device compatibility including mobile ...

Read more about Rock

Starts from $4.99/Month, also offers free forever plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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