Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Business Instant Messaging Software
Slack leads the business instant messaging category with a high rating of 4.5/5 from an impressive 35,011 reviews, indicating widespread user satisfaction and adoption. Google Chat, with a solid 4.3/5 rating from 2,400 reviews, offers a strong alternative with flexible pricing options including a free trial. Text Request also shines with a 4.5/5 rating, though from a smaller pool of 190 reviews, suggesting strong performance in its niche.
Business instant messaging software facilitates real-time communication and collaboration, primarily catering to remote teams and project managers who need efficient, integrated communication tools.
Quick picks for Business Instant Messaging Software
- Best overall — Slack
- Best for remote teams — Google Chat
- Best for niche communication needs — Text Request
- Best free option — Glip
Who gets the most from Business Instant Messaging Software
- 1Customer service managers coordinating multi-channel client communication
- 2Project managers overseeing cross-departmental team collaboration
- 3Operations managers enabling frontline worker communication in manufacturing or retail
How to choose Business Instant Messaging Software
If you need cost-effective solutions for small to medium teams, filter by Free Trial or Freemium options and sort by user rating. For enterprise-grade integration and transparency features, filter by Enterprise deployment and prioritize platforms with strong business process integrations.
Showing 21-40 out of 41

Cbox
Streamline your communication and workflow with Cbox.
Best for: SMB teams · Mid-market · Enterprise
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What is Cbox?
Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as social communication needs. Cbox also provides advanced functionality not found in other instant messaging ...
Read more about CboxStarts from $1.67/Month, also offers free forever plan

Crypho
Secure communication made easy, anytime anywhere.
Best for: SMB teams · Mid-market · Enterprise
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What is Crypho?
rypho delivers a continuum of secure enterprise communications: encrypted instant messaging, file exchange and more. Crypho enables employees to communicate securely from their mobile devices and computers anywhere, anytime. Crypho's modern user interface even allows group collaboration through ...
Read more about CryphoCrypho offers custom pricing plan

Talkfreely
Unleash seamless communication for your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Talkfreely?
Talkfreely Business Instant Messaging Software provides an easy way to stay in touch with teammates, clients and customers anywhere in the world. User can access it from any computer - on or off the company network. It's a great time-saver for small businesses with lots of collaborators who ...
Read more about Talkfreely
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What is Glip?
Glip is a business messaging app with group chat, cloud storage, video conferencing, an integrated CRM dashboard and more. Glip makes business communication easier for SMB teams: Create or join a conversation about a client or project, then share files and notes to work together seamlessly. ...
Read more about GlipStarts from $5/User/Month, also offers free forever plan

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What is Socket.IO?
Socket.IO is messaging software that enables real-time communication. It allows web applications to talk to each other in a completely decentralized way, meaning that there's no need for an external server to be involved. The result is higher productivity, faster response times, and new ...
Read more about Socket.IOSocket.IO offers custom pricing plan

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What is Sendchamp?
SendChamp is a Business Instant Messaging Software available. It connects team members, regardless of their device or location, in a social environment. From a marketing and sales perspective, SendChamp offers two-way chat that tracks and reports interactions with leads by role. The business ...
Read more about SendchampSendchamp offers custom pricing plan

Zulip
Streamlining communication for efficient teamwork.
Best for: SMB teams · Mid-market · Enterprise
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What is Zulip?
Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and support. Zulip also has great features through which businesses can be more ...
Read more about ZulipStarts from $6.67/User/Month, also offers free forever plan

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What is Google Chat?
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing additional productivity tools like a document editor and file transfer software. ...
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What is Brosix?
Brosix is a powerful Instant Messenger Tool designed especially for teams. Enjoy the convenience of real-time communication with Audio & Video calls, Chats and Meetings. Boost workflows with valuable features such as File transfer, Screenshot, Screen Sharing and Spell Check. Take control of ...
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Rocket.Chat
Effortlessly connect and collaborate with Rocket.Chat.
Best for: SMB teams · Mid-market · Enterprise
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What is Rocket.Chat?
Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabilities. It does not require the installation of any client software, which ...
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Microsoft Kaizala
Connect, collaborate, and conquer together.
Best for: SMB teams · Mid-market · Enterprise
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What is Microsoft Kaizala?
Microsoft Kaizala is a secure, efficient messaging and work management solution that enables seamless collaboration between an organization's employees and partners. The customizable chat interface allows users to communicate through media messaging, voice, and video calls. With Kaizala, staff ...
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Element
Streamline communication and boost productivity with Element.
Best for: SMB teams · Mid-market · Enterprise
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What is Element?
Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Element business instant messaging software by clicking the Instant Messaging ...
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What is Quip?
Quip provides an efficient solution for businesses looking to manage their operations. Their productivity software supports collaboration on any device and grants you control over documents, spreadsheets, and team chat. It is equipped with customizable templates to suit your organization's ...
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Cisco Jabber
Streamline collaboration and boost productivity.
Best for: SMB teams · Mid-market · Enterprise
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What is Cisco Jabber?
Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With Cisco Jabber business can communicate quickly, share information easily ...
Read more about Cisco JabberCisco Jabber offers custom pricing plan

Workstorm
Streamline your business communication with instant messaging.
Best for: SMB teams · Mid-market · Enterprise
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What is Workstorm?
Workstorm is a business instant messaging software. The company's products enable businesses to communicate and share information electronically, providing a real-time virtual communication link between employees, customers, and partners. It provides troubleshooting, resolution & configuration ...
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What is Appinall?
Appinall is a business instant messaging software that allows user to communicate with employees, partners, vendors, or customers in company instantly. It's the ultimate messaging software very easy in use, no need administration skills, it's more secure than e-mail communication and it's cost ...
Read more about AppinallStarts from $29/Month, also offers free forever plan

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What is Wire?
Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and communicate – no matter where they work or which device they use. Implement Wire for company’s internal ...
Read more about WireStarts from $5.83/User/Month

Output Messenger
Stay connected with ease, anytime, anywhere.
Best for: SMB teams · Mid-market · Enterprise
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What is Output Messenger?
Output Messenger is an easy to use software that allows business to connect with others and keep in touch, regardless of proximity. Output Messenger provides instant chat options, file sharing, a task manager and more. It also can work at no cost with business operations over the web, using ...
Read more about Output MessengerStarts from $35/Year, also offers free forever plan

Eko App
Streamline your business communication with instant messaging.
Best for: SMB teams · Mid-market · Enterprise
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What is Eko App?
Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money. Easy to use and install, it offers the speed and ease of SMS texting, ...
Read more about Eko AppEko App offers custom pricing plan

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What is Rock?
Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and video, secure protection of messages and presence status, multiple device compatibility including mobile ...
Read more about RockStarts from $4.99/Month, also offers free forever plan
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











