Wire Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
ISO 27001Starts from $5.83 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Wire?
Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and communicate – no matter where they work or which device they use. Implement Wire for company’s internal communications or as a complement to existing collaboration systems that are not on the cloud.
Pricing
Starts from $5.83 / User / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Wire Screenshots
Wire was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Wire
- Team types
- Large Enterprises, Medium Business
Why teams choose Wire
Strong security features protect sensitive data.
Modern interface enhances user experience.
Cross-device compatibility ensures accessibility.
Is Wire right for you?
What buyers should know before shortlisting Wire
Wire offers a secure and modern approach to business communication, featuring instant messaging and video calls. Its focus on security makes it a strong choice for organizations prioritizing data protection.
Wire pros and cons
- Wire pros
Strong security features protect sensitive data.
Modern interface enhances user experience.
Cross-device compatibility ensures accessibility.
- Wire cons
Limited integrations may hinder workflow.
Learning curve for new users may exist.
Ready to try it?
Get started with Wire
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Wire side-by-side with top Business Instant Messaging Software alternatives.
What is the pricing of Wire?
Wire Pricing Plans
Wire Pro
$5.83
/User/Month
All protected with end-to-end encryption
1-to-1 and Group Messaging
Video Conferencing with up to 12 participants
Audio Calls with up to 25 participants
File-sharing and Search
Show more +
Wire ENT
$9.50
/User/Month
Includes features of the Wire Pro plan, plus
Cloud, private cloud or on-premises deployment
Compliance exports
Data retention solutions
Custom branding
Show more +
Weighing your options?
Not sure if Wire fits your budget?
Wire reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 56 reviews, with strong overall satisfaction.
What buyers like
- Fast and modern interface
- Secure communications
- Video calling feature
Common complaints
- Limited integrations
- Requires internet access
- May have a learning curve
Are you using Wire?
What users are saying
PD
Peter Dixon
11/15/25
Brilliant App
My partner and I plus many more people around the world, were scammed by a man using the Wire app. He called himself Edward Johansson which we now ...
Read more
SW
Sudo Write
02/11/24
Wire
Never had a problem with Wire. Interface is clean and simple to use. Encrypted messages, video chat or phone chat completely secure. No contact ...
Read more
MK
May K
11/03/23
"Corpay is very user friendly"
What do you like best about Wire? Very fast and efficient to use corpay. I would recommand to others. What do you dislike about Wire? Do not have ...
Read more
DS
Divya S
09/16/23
"The best platform to connect, collaborate and co-creat in one space:Wire"
What do you like best about Wire? It is the perfect platform that our company use with collaboration,white boarding and retrospectives while ...
Read more
AM
Amanda M
05/16/23
"Easy messaging app"
What do you like best about Wire? I like that there is a free version of the app. What do you dislike about Wire? Audio and video cannot be connected ...
Read more
NE
Nora E
05/02/23
"I like the easiest UI and very friendly"
What do you like best about Wire? It's very easy with clean designand high user experience and fast in calling with pure voice What do you dislike ...
Read more
- See if Wire fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Wire?
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Encryption is a crucial software feature that is used to protect sensitive information and data from unauthorized access. It involves conver…
End-to-End Encryption (E2EE) is a security feature that ensures messages, data, and communication are protected from being intercepted and r…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Real-time chat is a software feature that allows users to communicate with each other instantly. It enables real-time messaging and conversa…
Video conferencing (teleconferencing) is an internet technology that allows people in various parts of the world to hold face-to-face meetin…
Wire security and data handling
Key compliance certifications and security features for IT and security teams evaluating Wire.
Certifications
Security features
Developer & data
Alternatives to Wire
Wire Support Options
Frequently Asked Questions About Wire
Common questions buyers ask before choosing Wire.
Wire is a Business Instant Messaging Software. Wire offers Chat (Messaging), Real-time Chat, Video Conferencing, File Sharing, End-to-End Encryption and many more functionalities.
Buyers commonly note the following limitations of Wire: Limited integrations may hinder workflow.; Learning curve for new users may exist.; Requires stable internet for optimal use..
Some top alternatives to Wire includes Mattermost, Output Messenger, Trillian, Dialog and Messenger Communication Platform.
Wire offers Free Trial, Subscription pricing models
The starting price of Wire is $5.83/User/Month
Ready to try it?
Get started with Wire
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
