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9.8

Spot Score

UpKeep - CMMS Software

UpKeep Review: Is It The Right CMMS Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2

4.4

649 verified reviews
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SpotSaaS Analysis for UpKeep

UpKeep is a CMMS software solution tailored for maintenance technicians and operations managers in small to medium-sized businesses. With a 4.4/5 rating from 649 reviews, it is broadly validated, indicating strong user satisfaction across its target market.

UpKeep's user-friendly interface and mobile accessibility make it particularly effective for technicians who need to manage tasks on the go. Its customizable features allow teams to tailor the software to their specific needs, enhancing operational efficiency. However, users should be aware that it offers limited advanced analytics, which might not meet the needs of larger organizations or those requiring in-depth data insights.

Quick facts about UpKeep

Rating4.4/5 (649 reviews) | SpotScore: 9.8/10Best forMaintenance technicians, operations managersPricingFree trial, freemium, subscriptionDeploymentiOS, Browser Based, AndroidTop strengthUser-friendly interface and mobile accessWatch-outLimited advanced analytics

What is UpKeep?

Touch up your assets and inventories with ease using UpKeep, a cutting-edge cloud-based software for modern asset management and maintenance. Accessible from any gadget, UpKeep provides a user-friendly interface to track asset and inventory lifecycles, create work-orders, receive notifications, and get alerts on machine breakdowns, all while on the go. Highly customizable and cost-effective, UpKeep streamlines technician performance and keeps everyone on the same page, even on their smartphones. It's time to boost productivity and make efficient decisions with UpKeep at your service.

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

UpKeep Software Demo

UpKeep was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider UpKeep

Use cases
Manufacturing maintenance, Facility management, Field service operations
Team types
Maintenance technicians, Operations managers
Company size
1-50 employees, 51-500 employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose UpKeep

  • User-friendly mobile interface for on-the-go asset management

  • Customizable work order and notification system

  • Cost-effective solution suitable for small to medium businesses

Is UpKeep right for you?

Best for small to medium businesses needing flexible, mobile-friendly asset maintenance.

Choose UpKeep if

  • You need a cost-effective CMMS with strong mobile access for field technicians.
  • Your team requires customizable work orders and notification workflows.
  • You manage maintenance in manufacturing, facilities, or field service with up to 500 employees.

Consider alternatives if

  • Your organization demands advanced enterprise-level features and deep inventory analytics.
  • You require complex ERP integrations or fully transparent, predictable pricing upfront.

What buyers should know before shortlisting UpKeep

UpKeep is a highly accessible CMMS solution that excels in mobile usability and customization. Its user-friendly design makes it ideal for technicians on the go, though larger organizations may find it lacking in advanced features.

Pros and cons

UpKeep pros and cons

  • UpKeep pros
  • User-friendly mobile interface for on-the-go asset management

  • Customizable work order and notification system

  • Cost-effective solution suitable for small to medium businesses

  • UpKeep cons
  • Limited advanced features for large enterprise scale

  • Potential gaps in deep inventory lifecycle analytics

4.4/5 rating
Free trial available

Ready to try it?

Get started with UpKeep

Start your free trial — no credit card required.

Start Free Trial

Still comparing?

See how it stacks up

Compare UpKeep side-by-side with top CMMS Software alternatives.

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What is the pricing of UpKeep?

Free TrialAvailableTry Now →
Free Plan✓ Included
Pricing Model
FreemiumSubscription

UpKeep reviews and ratings

Buyer sentiment

Users generally praise UpKeep for its ease of use and mobile accessibility but note limitations in advanced features and pricing clarity.

What buyers like

  • Ease of use
  • Mobile accessibility
  • Customizability

Common complaints

  • Limited advanced features
  • Pricing transparency

4.4

Very Good

Based on 649 ratings & 0 reviews

What are the features of UpKeep?

39%

Feature coverage

9 of 23 tracked features

Asset tracking is a crucial feature that is commonly found in software designed for businesses and organizations. Simply put, asset tracking…

Inventory control is an essential feature found in many software programs that helps businesses manage their inventory more efficiently. It…

Key and Lock Management is an essential feature found in a variety of software applications. This feature allows users to securely manage th…

Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…

Preventive Maintenance is a feature incorporated in many software systems to ensure smooth functioning and longevity of equipment or machine…

Purchasing is a method by which an individual or organization acquires goods or services to achieve its objectives. Despite the efforts of n…

Service history tracking is a feature that allows users to keep track of the maintenance and service records of their equipment or assets. T…

Technician management is an essential feature of any software designed to streamline the management of field technicians. This feature allow…

Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…

Security & Compliance

UpKeep security and data handling

Key compliance certifications and security features for IT and security teams evaluating UpKeep.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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UpKeep Customers

Yamaha-logo

Yamaha

Marriott-logo

Marriott

Unilever-logo

Unilever

McDonald's-logo

McDonald's

Shell-logo

Shell

Subway-logo

Subway

Pepsi-logo

Pepsi

Aramark-logo

Aramark

Chick-fil-A-logo

Chick-fil-A

MC-logo

MC

Help & Contact

UpKeep Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationLos Angeles, California

Frequently Asked Questions About UpKeep

Common questions buyers ask before choosing UpKeep.

UpKeep is a CMMS Software. UpKeep offers Technician Management, Inventory Control, Key and Lock Management, Service history tracking, Preventive Maintenance and many more functionalities.

UpKeep is a strong fit if: You need a cost-effective CMMS with strong mobile access for field technicians.; Your team requires customizable work orders and notification workflows.. Consider alternatives if: Your organization demands advanced enterprise-level features and deep inventory analytics.; You require complex ERP integrations or fully transparent, predictable pricing upfront..

Buyers commonly note the following limitations of UpKeep: Limited advanced features for large enterprise scale; Potential gaps in deep inventory lifecycle analytics; Pricing details not fully transparent upfront.

Some top alternatives to UpKeep includes Fiix, MicroMain CMMS, eMaint CMMS, Mobility Work and Cloud9 Maintenance.

UpKeep offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the UpKeep as of now.

The starting price is not disclosed by UpKeep. You can visit UpKeep pricing page to get the latest pricing.

Ready to try it?

Get started with UpKeep

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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