7.6
Spot Score
Top Alternatives to ULTATEL - Better Options for 2026
Streamline all your customer communications in one click.
Trusted by 254,745+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- IVR Support
- Live Chat
Pricing
Starts from $37.95/User/Month when Billed Yearly
ULTATEL is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 8 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
ULTATEL vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ULTATEL Current | Call Center Software | $37.95 | No reviews | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.4 ★ | ✓ Yes |
 TalkDesk | Call Center Software | $85 | 4.4 ★ | ✗ No |
 uContact | Call Center Software | $50 | 4.9 ★ | ✗ No |
 CloudTalk | Call Center Software | $25 | 4.4 ★ | ✓ Yes |
 Servetel | Call Center Software | Free trial | No reviews | ✓ Yes |
Showing 1-8 out of 8
List of the Top ULTATEL alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
Spot Score
TalkDesk
Empower your team, elevate your customer support.
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $85/user/month when monthly
8.8
Spot Score
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $50/User/Month
9.6
Spot Score
CloudTalk
Efficiently elevate call center performance.
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.3
Spot Score
Servetel
Streamline your customer communication effortlessly.
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What is Servetel?
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Servetel offers custom pricing plan
8.9
Spot Score
Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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CloudCall
Unleash the power of conversations for business success.
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What is CloudCall?
CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data quality and efficiency. With an easy-to-use interface, CloudCall simplifies ...
Read moreDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
