7.6
SpotScore
Top Alternatives to ULTATEL - Better Options for 2026
Streamline all your customer communications in one click.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- IVR Support
- Live Chat
Pricing
Starts from $37.95/User/Month when Billed Yearly
ULTATEL is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ULTATEL vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ULTATEL Current | Call Center Software | $37.95 | No reviews | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.4 ★ | ✓ Yes |
 TalkDesk | Call Center Software | $85 | 4.4 ★ | ✗ No |
 uContact | Call Center Software | $50 | 4.9 ★ | ✗ No |
 CloudTalk | Call Center Software | $25 | 4.4 ★ | ✓ Yes |
 Servetel | Call Center Software | Free trial | No reviews | ✓ Yes |
Showing 1-9 out of 9
List of the Top ULTATEL alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
SpotScore
TalkDesk
Empower your team, elevate your customer support.
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $85/user/month when monthly
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
Add to compare
What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $50/User/Month
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9.6
SpotScore
CloudTalk
Efficiently elevate call center performance.
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.3
SpotScore
Servetel
Streamline your customer communication effortlessly.
Add to compare
What is Servetel?
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Servetel offers custom pricing plan
8.9
SpotScore
Call Center Studio
Streamline your call center operations with ease.
Add to compare
What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
Add to compare
What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
-
IVR Support
-
Queue Management (Calls)
-
Call Monitoring
Unique Features
-
Predictive Dialer
-
Call Recording
-
Multi-Channel Communication
+ 2 more
Pricing
RingCentral Contact Center offers custom pricing plan
CloudCall
Unleash the power of conversations for business success.
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What is CloudCall?
CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated call logging to reduce manual data entry for sales and support teams.
Read moreCommon Features
-
Call Monitoring
-
IVR Support
Unique Features
-
Call Recording
-
Contact Database
-
Multi-Channel Communication
Pricing
CloudCall offers custom pricing plan
9.1
SpotScore
CallTools
Streamline your call center operations with ease.
Add to compare
What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
CallTools offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
