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7.6

Spot Score

ULTATEL - Call Center Software

ULTATEL Alternatives and Competitors

Streamline all your customer communications in one click.

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Main Features

  • Auto Call Recording
  • Call Monitoring
  • IVR Support
  • Live Chat

Pricing

  • Starts from $37.95/User/Month when Billed Yearly

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List of the Top ULTATEL alternatives as of May 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

7.9

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

  • Queue Management (Calls)

  • IVR Support

  • Auto Call Recording

+ 1 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

8.3

Spot Score

Servetel - Call Center Software

Servetel

Streamline your customer communication effortlessly.

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Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

Pricing

Free Trial available, Try Now

Servetel offers custom pricing plan

Frequently Asked Questions (FAQs)

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Popular alternatives include Nextiva, Novanet Cloud Contact Center, Servetel and undefined.

Key factors include Live Chat, Queue Management (Calls), IVR Support, Auto Call Recording and pricing.

Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].