7.6
SpotScore

Top 10 ULTATEL Alternatives 2026
Streamline all your customer communications in one click.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- IVR Support
- Live Chat
Pricing
Starts from $37.95/User/Month when Billed Yearly
ULTATEL is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ULTATEL vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Call Center Software | $37.95 | No reviews | ✗ No | |
| Call Center Software | $18.95 | 4.6 ★ | ✓ Yes | |
| Call Center Software | $6.25 | 3.4 ★ | ✓ Yes | |
| Call Center Software | Custom pricing | 5.0 ★ | ✗ No | |
| Call Center Software | Custom pricing | 4.9 ★ | ✗ No | |
| Call Center Software | $50 | 4.7 ★ | ✗ No |
Showing 1-10 out of 10

List of the Top ULTATEL alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Add to compare
What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.0
SpotScore

eVoice
Streamline your telemarketing with eVoice.
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What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
Pricing
Free Trial available, Try Now
Starts from $6.25/User/Month when Billed Yearly
9.1
SpotScore

CallTools
Streamline your call center operations with ease.
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
CallTools offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.8
SpotScore

Voiptime
Optimize your call center with Voiptime.
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What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Voiptime offers custom pricing plan
8.8
SpotScore

uContact
Streamline your call center experience with uContact.
Add to compare
What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $50/User/Month
9.2
SpotScore

Bright Pattern
Effortlessly elevate your call center with Bright Pattern.
Add to compare
What is Bright Pattern?
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Bright Pattern offers custom pricing plan
9.6
SpotScore

CloudTalk
Efficiently elevate call center performance.
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
9.1
SpotScore

CircleLoop
Effortless communication, optimized customer experience.
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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $6.45/User/Month
8.0
SpotScore

Dial800
Elevate your communication and success.
Add to compare
What is Dial800?
Dial800 provides cloud-based call tracking and analytics for businesses, with real-time data on calls and texts. It also offers VoIP services alongside its analytics platform for tracking communication performance and informing business decisions.
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Predictive Dialer
Pricing
Starts from $50/Month
7.8
SpotScore

TrackDrive
Track, automate, and analyze your calls efficiently.
Add to compare
What is TrackDrive?
TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
Pricing
TrackDrive offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
