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7.7

SpotScore

Twist - Collaboration Software

Twist Review: Is It The Right Collaboration Software For Your Team?

Best for SMB teams · Mid-market

Free Plan Available

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Starts from $5 / User / Month, also offers free forever plan

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What is Twist?

Twist is an online tool that allows team members to send and receive messages with others in real-time as if they were chatting face-to-face. The twist is that in each thread, messages are inserted into channels created from the original text, rather than being glued together like in threads on sites like Twitter or Tumblr.

Pricing

  • Starts from $5 / User / Month

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Installed - Mac

Twist Software Demo

Twist was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Twist

Team types
Medium Business, Small Business

Why teams choose Twist

  • Innovative threading system enhances clarity.

  • Real-time messaging mimics face-to-face interaction.

  • Custom channels allow for tailored discussions.

Is Twist right for you?

What buyers should know before choosing Twist

Twist offers a unique approach to team communication by organizing messages into threads based on original text. Its real-time capabilities make it suitable for teams looking to enhance collaboration without the clutter of traditional messaging apps.

Pros and cons

Twist pros and cons

  • Twist pros
  • Innovative threading system enhances clarity.

  • Real-time messaging mimics face-to-face interaction.

  • Custom channels allow for tailored discussions.

  • Twist cons
  • May require adjustment for users familiar with traditional chat.

  • Limited third-party integrations could hinder workflow.

3.9/5 rating
14 verified reviews
Free plan available

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Still comparing?

See how it stacks up

Compare Twist side-by-side with top Collaboration Software alternatives.

Stackby
Zoho Connect
Google Workspace
+7 more
Compare alternatives

Twist reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 14 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Real-time messaging
  • Threaded conversations
  • User-friendly interface

Common complaints

  • Limited integrations
  • No video conferencing
  • Can be overwhelming for new users

3.89

Very Good

Based on 14 ratings & 14 reviews

Are you using Twist?

Rating Distribution

Excellent

(6)

Very Good

(5)

Good

(2)

Poor

(1)

Terrible

(0)

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What are the features of Twist?

13%

Feature coverage

3 of 23 tracked features

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

A discussion board is an internet application that allows people to have online conversations. Discussion boards are referred to as web foru…

Synchronous editing is a sort of editing in which multiple people can work on the same document simultaneously, with changes reflected in re…

Security & Compliance

Twist security and data handling

Key compliance certifications and security features for IT and security teams evaluating Twist.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Twist Support Options

Customer ServiceOnline
LocationSantiago, Chile

Frequently Asked Questions About Twist

Common questions buyers ask before choosing Twist.

Twist is a Collaboration Software. Twist offers Synchronous Editing, Discussion Boards and many more functionalities.

Buyers commonly note the following limitations of Twist: May require adjustment for users familiar with traditional chat.; Limited third-party integrations could hinder workflow.; Not suitable for teams needing video conferencing..

Some top alternatives to Twist includes Stackby, Zoho Connect, Google Workspace, Howspace and Agiled.

Twist offers Freemium, Subscription pricing models

We don't have information regarding integrations of the Twist as of now.

The starting price of Twist is $5/User/Month

Free buyer scorecard

Evaluate Twist with the collaboration software buyer scorecard

A weighted collaboration software scorecard to assess Twist objectively and compare it against the alternatives.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].