TimeSolv

Intuitive and user-friendly interface, requiring minimal learning curve for new users.

Excellent customer service with prompt and knowledgeable support staff often praised by customers.

Efficient time and billing management, enabling users to track billable hours and streamline invoice creation.

Highly customizable to fit specific billing needs, allowing for reports and categorization tailored to user requirements.

Accessible online platform eliminates the need for data backup and offers multi-user support.

Frequent updates and integrations improve functionality and reflect user feedback.

Built-in timer and shorthand codes simplify time logging, reducing effort and errors.

Support for split billing workflows that save time and reduce manual entries.

Reliable search tools and reporting features enhance data organization and accessibility.

Migrating from older systems is made easy through data conversion services.

Limited integration with other legal or third-party products outside core functions.

Certain features are static, such as note characters or date formats, which may not favor all users’ preferences.

Help documentation and terminology are occasionally out of sync with the platform for some users.

Reports and invoice customizations are sometimes seen as insufficient, requiring manual adjustments for specific needs.

Requires periodic password changes, which can be inconvenient for some users.

Minor UI issues, such as challenges with zoom settings or time-date selection, can disrupt workflow.

Notifications from updates are described as overly persistent and intrusive.

Infrequent bugs reported, though often resolved promptly by the support team.

The mobile app is considered basic and lacks advanced capabilities found in the desktop version.

TimesolvPay program has been criticized for delayed deposits without accurate tracking of processing delays.