Efficiently test customer support and ensure satisfaction.
Main Features
Pricing
TestBox offers custom pricing plan
Showing 1-5 out of 5
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8.1
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read moreCommon Features
Ticket Management
Automated Routing
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 5 more
Pricing
Free Trial available
Starts from $15/User/Month
8.8
Spot Score
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Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
Read moreCommon Features
Ticket Management
Automated Routing
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
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Product Description
Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...
Read moreCommon Features
No common features
Unique Features
Pop-ups
Alerts
Co-Browsing
+ 12 more
Pricing
Starts from $3000/Month
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Product Description
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
Read moreCommon Features
No common features
Unique Features
Calendar Management
Employee Database
Access Control
+ 7 more
Pricing
Workvivo offers custom pricing plan
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Product Description
KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...
Read moreCommon Features
Customer Support
Unique Features
Task Prioritization
Knowledge Base
Pricing
Free Trial available, Try Now
Starts from $59/Month
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Popular alternatives include Snappy, Support.cc by 500apps, Qualified, Workvivo and KnowledgeBase.
Key factors include Ticket Management, Testing Management, Customer Support, Automated Routing and pricing.
Tools like AISaver, AEL Accessibility Checker, PARTNER2B, VoiceSend AI and PopPop AI Sound Effect Generator are best for small businesses for New SaaS Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
