Top 10 Churn360 Alternatives 2026
Reduce churn and grow your customer base.
Main Features
- Analytics
- Customer Data
- Dashboard
- Machine Learning
Pricing
Starts from $79/Month when Billed Yearly
Churn360 is a Customer Success Software platform with a user rating of 4.8★ based on 32 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Churn360 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Churn360 Current | Customer Success Software | $79 | 4.8 ★ | ✗ No |
 TheLoops | Customer Success Software | Custom pricing | 4.5 ★ | ✗ No |
 Ackee | Customer Success Software | Free trial | 4.5 ★ | ✓ Yes |
 Churn Solution | Customer Success Software | $49.00 | 4.8 ★ | ✓ Yes |
 Churned | Customer Success Software | Custom pricing | 5.0 ★ | ✗ No |
 Totango | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Churn360 alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
TheLoops — 4.5★
Revolutionize your support operations with TheLoops.
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What is TheLoops?
TheLoops is a groundbreaking software platform for intelligent support operations. Its innovative capabilities reduce process training, minimize customer escalation issues and reduce customer churn. Automated issue detection, documentational analysis, and resolution assessments give ...
Read moreWhat reviewers like about TheLoops
- Intelligent support operations
- Reduces customer churn
- Automated issue detection
Where TheLoops falls short
- May require training for staff
- Limited integrations with other tools
- Not suitable for small teams
Common Features
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Retention Tracking
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Seamless Integration
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Analytics
+ 1 more
Unique Features
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Customer Support
Pricing
TheLoops offers custom pricing plan
Ackee — 4.5★
Optimize customer success, boost productivity, prevent churn.
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What is Ackee?
Introducing Ackee: the ultimate solution for streamlining customer success workflows, boosting productivity, and staying one step ahead of churn. This powerful SaaS aggregator tool empowers businesses to gain valuable insights from customer data, providing simple yet effective tools to ...
Read moreWhat reviewers like about Ackee
- Streamlines workflows
- Prevents churn
- Data-driven insights
Where Ackee falls short
- May require integration effort
- Limited to customer success
- Not suitable for all industries
Common Features
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Retention Tracking
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Customer Data
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Analytics
Unique Features
No unique features
Pricing
Free Trial available
Ackee offers custom pricing plan
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Churn Solution — from $49.00 · 4.75★
Empower your business, retain valuable customers, maximize lifetime value.
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What is Churn Solution?
Unveiling the Churn Solution, your ultimate ally in the ongoing fight against customer churn. This innovative tool empowers businesses to create customized cancellation processes that effectively salvage valuable customers on the brink of departure. Picture a scenario where you can meticulously ...
Read moreCommon Features
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Retention Tracking
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Seamless Integration
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Analytics
Unique Features
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Customization
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Revenue Management
Pricing
Free Trial available, Try Now
Starts from $49.00/month when Billed Yearly, also offers free forever plan
Churned — 5★
Maximize customer success and transform your business today.
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What is Churned?
Churned is an AI-driven customer success management platform that helps businesses retain customers and identify upsell opportunities. It analyzes customer data to generate product recommendations and personalized communication triggers, indicating which customers to contact, with what offer, ...
Read moreCommon Features
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Customer Data
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Retention Tracking
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Machine Learning
Unique Features
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Data Analysis
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Multi-Channel Communication
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Revenue Management
Pricing
Churned offers custom pricing plan
Totango — 4.6★
Empowering businesses for customer success.
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What is Totango?
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...
Read moreWhat reviewers like about Totango
- Robust CRM functionality
- Support automation features
- Event tracking capabilities
Where Totango falls short
- Complex setup process
- Higher cost for advanced features
- May require extensive training
Common Features
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Retention Tracking
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Customer Data
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Dashboard
Unique Features
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Customer Engagement
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Client Management (Customer)
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Segmentation
+ 2 more
Pricing
Totango offers custom pricing plan
Catalyst — 4.6★
Empower your sales and delight your customers.
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What is Catalyst?
Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...
Read moreWhat reviewers like about Catalyst
- 360-degree customer view
- Targeted sales campaigns
- Up-sell and cross-sell features
Where Catalyst falls short
- Complex setup process
- Higher cost for advanced features
- Learning curve for new users
Common Features
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Customer Data
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Retention Tracking
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Dashboard
Unique Features
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Client Management (Customer)
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Customer Engagement
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Segmentation
+ 2 more
Pricing
Catalyst offers custom pricing plan
Strikedeck — 4.5★
Empowering Your Customer Success Journey
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What is Strikedeck?
Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...
Read moreCommon Features
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Machine Learning
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Retention Tracking
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Dashboard
Unique Features
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Sentiment Analysis
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Customer Engagement
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Alerts
+ 2 more
Pricing
Free Trial available
Strikedeck offers custom pricing plan
Skalin — 5★
Revolutionize your business with Skalin.
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What is Skalin?
Skalin: The Perfect Tool for Startups and EnterprisesLeena AI's Skalin is the ideal platform for startups and enterprises alike. With a focus on customer health, this versatile platform provides real-time alerts to help businesses be more proactive and save time. By utilizing Skalin, teams can ...
Read moreWhat reviewers like about Skalin
- Real-time alerts
- Data-driven insights
- Proactive customer management
Where Skalin falls short
- Complex setup for some users
- May overwhelm small teams
- Requires ongoing data input
Common Features
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Retention Tracking
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Analytics
Unique Features
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Alerts
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Customer Tracking
Pricing
Free Trial available
Skalin offers custom pricing plan
Roojoom — 5★
Streamline customer journeys with AI technology.
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What is Roojoom?
Roojoom is a powerful AI-enabled Personal Journey Orchestration platform - the perfect tool to help you guide your customers through pre-defined objectives in a streamlined and effective way. Packed with useful features like intelligent customer journey scheduling, real-time monitoring tools ...
Read moreWhat reviewers like about Roojoom
- AI-enabled orchestration
- Real-time monitoring
- No coding required
Where Roojoom falls short
- May have a learning curve
- Limited integrations
- Pricing can be high
Common Features
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Machine Learning
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Analytics
Unique Features
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Customer Engagement
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Onboarding
Pricing
Roojoom offers custom pricing plan
involve.ai — 4.85★
Maximize retention and revenue with AI-driven insights.
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What is involve.ai?
Get ready to revolutionize your customer intelligence strategy with involve.ai - the ultimate AI-driven platform for SaaS companies. Detect potential churn and drive retention and revenue like never before. Our AI early warning system equips your customer teams with actionable insights and ...
Read moreWhat reviewers like about involve.ai
- Reviewers praise the AI-powered customer health dashboard that unifies all customer data in one view.
- Predictive insights and actionable recommendations help teams become proactive and prevent churn.
- Users value the fast, easy implementation and how quickly it delivers value.
Where involve.ai falls short
- A few users note the UX could be optimized and setup could be easier.
- Some mention pricing lacks modularization and customization for certain use cases.
Common Features
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Retention Tracking
-
Machine Learning
Unique Features
-
Alerts
-
Customer Tracking
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Customer Engagement
Pricing
involve.ai offers custom pricing plan
Who competes with Churn360?
Buyers comparing Churn360 usually weigh it against these 10 customer success software competitors, starting with TheLoops, Ackee and Churn Solution. Each is compared against Churn360 on rating, pricing and feature coverage below.
What else works like Churn360?
Searches for "sites like Churn360" and "apps like Churn360" land on the same set of options as "Churn360 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why these options stand out
Intelligent support operations
Watch for: May require training for staff
360-degree customer view
Watch for: Complex setup process
Reviewers praise the AI-powered customer health dashboard that unifies all customer data in one view.
Watch for: A few users note the UX could be optimized and setup could be easier.
Why teams look for a Churn360 alternative
Most people weighing a Churn360 alternative are reacting to the same handful of pain points:
- The breadth of features and customizations can overwhelm new users without adequate onboarding support.
- Dashboard and workspace customization has reported gaps — not all elements can be fully configured.
- Some UI and UX issues have been flagged by users as needing improvement.
- Initial configuration of the application takes time and has a learning curve.
What separates a strong Churn360 alternative
A quick data read across all 10 customer success software alternatives: 4 offer a free tier; and Churned is the highest rated at 5★ across 2 reviews.
The method behind the list.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
