8.7
Spot Score
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Signpost offers custom pricing plan
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LH
Legacy Home Inspection & Appraisal LLC
12/12/20
Hiring Signpost is like hiring another…
Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, ...
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DA
Dan Allen Joslin
11/11/20
This service was a horrible waist of…
This service was a horrible waist of money. They made me prepay for a year thanks I sucked it up even through the pandemic. I canceled with them three weeks before the end of my contracted time. Did there stupid cancelation appointment hoop they require and then was still charged an additional full month. When I called in and inquired they coldly told me that I didn’t give a full 30 day notice and would have to pay for a full additional month. I explained to them that my company is ...
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JM
Jay M
10/26/20
Long Time User
What do you like best? Automation and ease of use with newsletters What do you dislike? not much. they're prepping a ton of new rollouts What problems are you solving with the product? What benefits have you realized? Using this as a CRM for email newsletters and review gen
LP
Lore Peckelbeen
09/29/20
levering laptop
Hoelang duurt de levering van een laptop?
MN
Masa N
06/19/20
Set it and forget it marketing!
What do you like best? Signpost makes it easy to do all the marketing you wish you had time for. It’s an intuitive way of marketing that if done manually would take hours a week. With Signpost, you set it up once and it just works on its own and you can see the roi. What do you dislike? Nothing. I’m a small business owner so I’ll always complain about price haha. But it’s reasonable for what it is. What problems are you solving with the product? What benefits have you realized? ...
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BG
Brenda G
06/18/20
Easy to work with and produce many good reviews
What do you like best? The main reason we signed up was to get reviews. Signpost has been extremely effective at getting us tons of positive reviews. What do you dislike? Customers getting ongoing requests after they have already given a review. What problems are you solving with the product? What benefits have you realized? It has really helped our online presence to have so many positive reviews.
CS
Christopher Saint-Wilson
05/14/20
Interesting Service/Unprofessional Salesperson
Signpost seems like it offers a pretty solid streamlined system for various businesses to capture customer data (quite impressively through various APIs and integrations) and I really did like what I saw in their demo of the interface and also the way they seamlessly follow up with customers. However during the SignPost demo the representative kept trashing BirdEye and made a comment that other reputation management platforms will take your google and yelp reviews with them when you cancel ...
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UL
Urszula L
04/30/20
I'm with signpost few years and I'm very happy!
What do you like best? Customer service is great, always I can count on help. What do you dislike? Signposts and the people working there are great. What problems are you solving with the product? What benefits have you realized? Signpost is reaching out to my customers, and I have better information about their experience with my service.
AI
Administrator in Consumer Services
04/29/20
CRM provider with really great service
What do you like best? Helpful employees who can answer questions What do you dislike? Not much, it seems like they are continuing to find ways to implement more features and tools over time. What problems are you solving with the product? What benefits have you realized? Ability to reach out to customers in a controlled way
SR
Susan Richter, RN
03/30/20
Signpost - THE Best
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!