8.4
SpotScore
Salesbox CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Free Trial Available
Starts from $2.90 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Salesbox CRM?
Salesbox CRM is a mobile-first CRM built for field sales teams that need full pipeline visibility outside the office. It includes a pipeline view, task reminders, and a mobile app with feature parity across devices, reducing reliance on desktop-bound tools during client visits. Pipeline field customization is limited compared to enterprise CRMs, so teams with complex sales processes should verify fit before committing.
Pricing
Starts from $2.90 / User / Month
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Salesbox CRM Software Demo
Salesbox CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Salesbox CRM
- Team types
- Medium Business, Small Business
Why teams choose Salesbox CRM
Intuitive design enhances user adoption.
Scalable solution for various team sizes.
Effective sales tracking capabilities.
Is Salesbox CRM right for you?
What buyers should know before shortlisting Salesbox CRM
20NINE is built for small and medium-sized businesses that need a straightforward CRM without complexity. The interface is simple enough for non-technical users to adopt quickly.
The platform includes a pipeline view, task reminders, and mobile access with full feature parity across devices—useful for teams working outside the office. Pricing is competitive relative to feature count.
Before shortlisting, verify three things in a demo: (1) whether the pipeline view's customization depth matches your sales process (reviews note the minimalist design limits field-level configuration), (2) whether the mobile app's sync speed works for your team's connectivity, and (3) whether the API supports your existing tools—integration breadth is narrower than enterprise CRMs. Check if the "personal sales assistant" feature (task suggestions based on pipeline stage) actually triggers on your deal types, as this varies by industry.
Confirm pricing doesn't scale unexpectedly with user count or data volume, as some plans cap storage. 20NINE works best for teams under 20 people running straightforward sales cycles.
If your process requires custom fields, complex workflows, or deep integrations with accounting software, test thoroughly before committing. The platform's strength is simplicity; its limitation is the same.
Salesbox CRM pros and cons
- Salesbox CRM pros
Intuitive design enhances user adoption.
Scalable solution for various team sizes.
Effective sales tracking capabilities.
- Salesbox CRM cons
Limited third-party integrations.
Basic marketing tools may not suffice.
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What is the pricing of Salesbox CRM?
Salesbox CRM Pricing Plans
Weighing your options?
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Salesbox CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 18 reviews, with consistently positive feedback.
What buyers like
- Extremely user-friendly, making it easy for both technical and non-technical users to navigate and use.
- Affordable pricing with a vast set of features tailored to small and medium-sized businesses, providing great value for money.
- Offers a wide range of modules, integrations, and tools in a single platform, reducing the need for multiple software solutions.
Common complaints
- Limited advanced features when compared to more established CRMs, which may constrain larger enterprises.
- Some users may find the extensive feature set overwhelming without proper onboarding or training.
- Focused extensively on small and mobile sales teams, which might not align well with diverse organizational needs.
Are you using Salesbox CRM?
What users are saying
KD
Kunal D
09/26/22
"Run and manage your micro and small businesses on the go with 20NINE"
What do you like best about 20NINE? Things that I like about 20NINE are: It is simple and easy to use.
EV
Emanuel v
09/20/22
"the pricing is very Amazing to the software advantage,"
What do you like best about 20NINE? It very easy to use and it and it UI/UX design is amazing What do you dislike about 20NINE?
AT
Anthony T
09/17/22
"Small Bussiness Helper"
What do you like best about 20NINE? What can I say? 20NINE has surely helped my small business kickstart. I still can't find what's best about it. ...
Read more
AU
Anonymous User
09/15/22
"Great software"
What do you like best about 20NINE? - It was easy to convert from earlier CRM - Tutorial to get going in the beginning was good - Service from support ...
Read more
AO
Abati O. A
09/13/22
"Best Platform Ever!!"
What do you like best about 20NINE? I love the fact that I'm able to easily access my tools with no restrictions or extra work. The platform works ...
Read more
MC
Marcayla C
06/22/20
"Best solution for dealing with customers."
What do you like best about 20NINE? The main advantage of this application is that it can be added as an extension in the chrome and this application ...
Read more
- See if Salesbox CRM fits your business
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- A demo or quick answers, your call
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What are the features of Salesbox CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Salesbox CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Salesbox CRM.
Certifications
Developer & data
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Frequently Asked Questions About Salesbox CRM
Common questions buyers ask before choosing Salesbox CRM.
Salesbox CRM is a CRM Software. Salesbox CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of Salesbox CRM: Limited third-party integrations.; Basic marketing tools may not suffice.; Pricing can escalate with larger teams..
Some top alternatives to Salesbox CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and Salescamp.
Salesbox CRM offers Free Trial, Subscription pricing models
The starting price of Salesbox CRM is $2.90/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].