7.5
SpotScore
Top 10 Freshworks 360 Alternatives 2026
Revolutionize your customer engagement with Freshworks 360.
Trusted by 2M+ software buyers annually.
Main Features
- Contact Management
- Customer Support
- Marketing Automation
Pricing
Freshworks 360 offers custom pricing plan
Freshworks 360 is a CRM Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted CRM Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Freshworks 360 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Freshworks 360 Current | CRM Software | Custom pricing | No reviews | ✗ No |
 Bigin by Zoho CRM | CRM Software | $7 | 4.6 ★ | ✓ Yes |
 Creatio CRM | CRM Software | $40 | No reviews | ✗ No |
 Insycle | CRM Software | $4 | 4.6 ★ | ✓ Yes |
 noCRM.io | CRM Software | $8.50 | 4.8 ★ | ✓ Yes |
 Clientshare | CRM Software | Custom pricing | 4.5 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Freshworks 360 alternatives as of November 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.0
SpotScore
Bigin by Zoho CRM — from $7 · 4.6★
RECOMMENDED
Streamline your sales and build better relationships.
Add to compare
What is Bigin by Zoho CRM?
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...
Read moreCommon Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
Quotes (Proposals)
-
List Management
-
Referral Tracking
+ 4 more
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
Creatio CRM — from $40
The Best Overall
AI-Native No-Code CRM & Workflow Automation Platform
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What is Creatio CRM?
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, customer service, and operational workflows with flexible process design ...
Read moreCommon Features
-
Contact Management
-
Marketing Automation
-
Customer Support
Unique Features
-
Account Management
-
Lead Management
-
Opportunity Management
+ 72 more
Pricing
Starts from $40/user/month when Billed Yearly
7.9
SpotScore
Insycle — from $4 · 4.64★
Streamline and optimize your customer data with Insycle.
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What is Insycle?
Insycle provides a modern platform for managing customer data and helps to acquire better control over it. This efficient software platform enables users to organise, cleanse, and keep up-to-date customer data. The deduplication feature further assists in identifying and getting rid of ...
Read moreWhat reviewers like about Insycle
- Deduplication, data cleaning, and sync tools cut time spent on manual CRM maintenance.
- Interface is accessible to non-technical users without requiring advanced CRM skills.
- Automates recurring tasks like data updates and deduplication to maintain consistency.
Where Insycle falls short
- Advanced features have a steep learning curve, requiring time and guidance for new users.
- Some users find the pricing high relative to what competitors offer at similar price points.
- Documentation on complex configurations is limited, increasing reliance on customer support.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
No unique features
Pricing
Free Trial available
Starts from $4/Month when Billed Yearly, also offers free forever plan
8.2
SpotScore
noCRM.io — from $8.50 · 4.8★
Streamline your sales, never miss a deal.
Add to compare
What is noCRM.io?
noCRM.io is a sales-focused CRM for individual sales reps, freelancers, and small teams who want to move leads through a pipeline without the form-heavy overhead of a traditional CRM. It replaces contact database complexity with a simplified lead card system, letting users log calls, schedule ...
Read moreWhat reviewers like about noCRM.io
- Simple interface — beginners and experienced users can adopt it without a learning curve.
- Focuses only on lead tracking and pipeline management — no unnecessary modules.
- Business card scanning, email BCC integration, and task scheduling reduce data entry time.
Where noCRM.io falls short
- Integrations beyond core functions are limited, restricting advanced team needs.
- Basic plan lacks analytics, forecasting, and post-sales features — upgrade required for those.
- Terminology like "Standby" vs. "To Do" takes adjustment for new users.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
Project Management
Pricing
Free Trial available, Try Now
Starts from $8.50/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
7.8
SpotScore
Clientshare — 4.54★
Streamline your contracts, elevate your customer relationships.
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What is Clientshare?
Clientshare is a comprehensive service governance tool that helps businesses automate their contract lifecycle and consolidate customer relationships. With this software, users can track and review their business activities, view and share secure web documents, and access individual and account ...
Read moreWhat reviewers like about Clientshare
- Interface mirrors social media platforms, making it navigable for users of all technical levels.
- Centralizes document storage and communication, reducing email clutter and improving accessibility.
- Tracks document views, client interactions, and feedback, giving account teams visibility into client engagement.
Where Clientshare falls short
- Limited integration with external CRM systems, leading to fragmented data management for some users.
- Occasional issues with document uploads and file format changes, causing minor inconveniences.
- Lacks how-to guides or quick reference materials for new users, making initial adoption challenging for some.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
Project Management
Pricing
Clientshare offers custom pricing plan
7.9
SpotScore
RealOffice360 — from $19 · 4.5★
Streamline your business with RealOffice360.
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What is RealOffice360?
RealOffice360 is a CRM for real estate agents and small teams that bundles contact management, task tracking, and deal pipeline tools into a cloud-based workspace. It aims to give solo practitioners and small offices an enterprise-style CRM without the setup complexity of larger platforms. ...
Read moreWhat reviewers like about RealOffice360
- User-friendly interface
- Enterprise-focused features
- Integrated business apps
Where RealOffice360 falls short
- Limited advanced analytics
- Higher cost for small businesses
- Steeper learning curve
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
Referral Tracking
Pricing
Starts from $19/Month, also offers free forever plan
7.7
SpotScore
4Degrees — 4.5★
Excel in networking with 4Degrees CRM.
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What is 4Degrees?
4Degrees is the ultimate CRM software designed to take your customer relationships to the next level. This automated technology provides you with actionable intelligence to strengthen your network, helping you identify the optimal path to clients, investors, and industry experts in no time. It ...
Read moreWhat reviewers like about 4Degrees
- Automated intelligence
- Pipeline enrichment
- Actionable notifications
Where 4Degrees falls short
- May require training for new users
- Limited features for small teams
- Integration options may be limited
Common Features
-
Customer Support
-
Contact Management
Unique Features
No unique features
Pricing
4Degrees offers custom pricing plan
8.1
SpotScore
AllProWebTools — from $30 · 4.83★
Streamline your relationships and grow your business.
Add to compare
What is AllProWebTools?
AllProWebTools.com has a totally free industry-standard Customer Relationship Management (CRM) Software for businesses to manage customer, client and prospect relationships. The software is packed with features that allow users to add more contacts, send personalized emails, follow up with ...
Read moreWhat reviewers like about AllProWebTools
- Combines CRM, email marketing, eCommerce, and workflow management in one tool.
- Interface is easy to use once set up, with customizable dashboards.
- Customer service is responsive and includes screen-sharing for troubleshooting.
Where AllProWebTools falls short
- Initial setup is complex and requires time, effort, and a learning curve for non-technical users.
- Lack of a dedicated mobile app limits the ability to fully utilize features on the go.
- Certain features, such as email formatting and gallery management, may feel cumbersome or require more steps to execute effectively.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
List Management
-
Project Management
Pricing
Starts from $30/Month
8.2
SpotScore
FreshLime — 5★
Streamline your sales process with FreshLime.
Add to compare
What is FreshLime?
FreshLime is a CRM that automates the sales pipeline from lead capture to order management, covering lead qualification, prospect follow-up, proposal tracking, and partner management. It gives businesses end-to-end visibility over their sales process without switching between separate tools.
Read moreWhat reviewers like about FreshLime
- Excellent customer service with highly supportive and responsive representatives who assist with setup and ongoing needs.
- Simplifies the process of collecting and automating reviews, increasing customer engagement and business visibility.
- Effective communication tools (e.g., ChatBot and texting) help businesses reach out to current and past customers.
Where FreshLime falls short
- Some reviews lacked details on dislikes or potential areas for improvement, limiting clarity on areas that could benefit from enhancement.
- No recurring feedback indicated specific drawbacks, which might suggest a lack of wider user sampling or consistent issues to address.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
List Management
-
Referral Tracking
Pricing
Free Trial available, Try Now
FreshLime offers custom pricing plan
8.1
SpotScore
VipeCloud — from $20 · 4.82★
Empowering businesses to elevate customer relationships.
Add to compare
What is VipeCloud?
VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging, and engagement tracking in one platform, replacing the need for separate ...
Read moreWhat reviewers like about VipeCloud
- Customer support responds quickly with a personalized approach to resolving user issues.
- Supports mass email campaigns, drip campaigns, and email tracking for sales teams.
- Integrates with Gmail and Outlook, improving productivity for sales workflows.
Where VipeCloud falls short
- Interface lacks modern aesthetics and would benefit from a visual refresh.
- Limited pre-designed email templates and no HTML editor restrict design flexibility.
- Some users experience loading delays with videos and web pages.
Common Features
-
Customer Support
-
Marketing Automation
-
Contact Management
Unique Features
-
List Management
-
Lead Scoring
Pricing
Free Trial available
Starts from $20/Month when Billed Yearly
The main Freshworks 360 competitors
Freshworks 360 competes with 10 other CRM software tools tracked on Spotsaas. The closest by feature overlap are Bigin by Zoho CRM, Creatio CRM and Insycle. Each is compared against Freshworks 360 on rating, pricing and feature coverage below.
What else works like Freshworks 360?
Searches for "sites like Freshworks 360" and "apps like Freshworks 360" land on the same set of options as "Freshworks 360 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each earned a place here
Deduplication, data cleaning, and sync tools cut time spent on manual CRM maintenance.
Watch for: Advanced features have a steep learning curve, requiring time and guidance for new users.
Simple interface — beginners and experienced users can adopt it without a learning curve.
Watch for: Integrations beyond core functions are limited, restricting advanced team needs.
Interface mirrors social media platforms, making it navigable for users of all technical levels.
Watch for: Limited integration with external CRM systems, leading to fragmented data management for some users.
User-friendly interface
Watch for: Limited advanced analytics
Automated intelligence
Watch for: May require training for new users
Combines CRM, email marketing, eCommerce, and workflow management in one tool.
Watch for: Initial setup is complex and requires time, effort, and a learning curve for non-technical users.
Excellent customer service with highly supportive and responsive representatives who assist with setup and ongoing needs.
Watch for: Some reviews lacked details on dislikes or potential areas for improvement, limiting clarity on areas that could benefit from enhancement.
Customer support responds quickly with a personalized approach to resolving user issues.
Watch for: Interface lacks modern aesthetics and would benefit from a visual refresh.
Why teams look for a Freshworks 360 alternative
There are a few common reasons buyers start shopping for a Freshworks 360 alternative:
- Complex setup process
- Can be overwhelming for new users
- Higher pricing for advanced features
What to focus on in a Freshworks 360 alternative
Side by side, the 10 alternatives break down like this: 6 offer a free tier; and FreshLime is the highest rated at 5★ across 20 reviews.
The logic behind the ranking.
Which Freshworks 360 Alternative Is Right for You?
- If you need a free or low-cost option: Bigin by Zoho CRM — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: FreshLime — holds the highest user rating (5.0★) among Freshworks 360 alternatives.
- If you want a mid-range option: RealOffice360 — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Freshworks 360? Get the migration checklist
A step-by-step CRM software migration checklist so you can move off Freshworks 360 without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Freshworks 360 for CRM Software are FreshLime (5.0★), AllProWebTools (4.8★), VipeCloud (4.8★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Freshworks 360, prioritize: Customer Support, Marketing Automation, Contact Management, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best CRM Software tools are SalesRabbit, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply Freshworks 360 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].