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12 Best Freshworks 360 Alternatives in 2026 — Free Options Included

Explore 12 alternatives to Freshworks 360 — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 best free Freshworks 360 alternatives, summed up

Quick answer

If you're after a Freshworks 360 alternative, start with noCRM.io, FreshLime and Relenta. noCRM.io leads on SpotScore (8.2), backed by a 4.8★ rating. See how all 12 compare on score, rating, and price below.

Choosing the right Freshworks 360 alternative comes down to fit, and these 12 crm software free alternatives cover a wide range of needs. We rank them by SpotScore, which blends verified satisfaction with market presence, then ratings and pricing. Each tool is editor-checked. Use the table to compare, then read each breakdown.

ProductSpotScoreRatingPricingBest for
noCRM.ioStreamline your sales, never miss a deal.8.2★★★★★ 4.8(61)Freefrom $8.50 /User/Monthteams of all sizes
FreshLimeStreamline your sales process with FreshLime.8.2★★★★★ 5(20)FreeFree Trial · Quotation Basedteams of all sizes
RelentaEffortlessly close more deals with Relenta CRM.8.2★★★★★ 4.88(22)Freefrom $39 /User/Monthsmall & mid-size businesses
VipeCloudEmpowering businesses to elevate customer relationships.8.1★★★★★ 4.82(30)Freefrom $20/moteams of all sizes
InsycleStreamline and optimize your customer data with Insycle.7.9★★★★★ 4.64(123)Freefrom $4/moteams of all sizes
Bigin by Zoho CRMStreamline your sales and build better relationships.9★★★★★ 4.6(294)FreeFree Trial · Freemium · Subscriptionsmall businesses
SalesRabbitBoost your sales with streamlined contact management.9.8★★★★★ 4.61(309)FreeFree Trial · Subscriptionteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)FreeFree Trial · Subscriptionteams of all sizes
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)FreeFree Trial · Freemium · Subscriptionteams of all sizes
ClickUpEffortlessly streamline your projects with ClickUp9.8★★★★★ 4.87(2889)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
Bitrix24Streamline your business with Bitrix24.9.8★★★★☆ 4.24(422)FreeFree Trial · Freemium · One-time license · Subscriptionteams of all sizes
Apollo.ioEmpower your sales team to exceed goals.9.6★★★★★ 4.97(2210)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes

8.2

SpotScore

noCRM.io - CRM Software

noCRM.io

Streamline your sales, never miss a deal.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is noCRM.io?

noCRM.io is a sales-focused CRM for individual sales reps, freelancers, and small teams who want to move leads through a pipeline without the form-heavy overhead of a traditional CRM. It replaces contact database complexity with a simplified lead card system, letting users log calls, schedule ...

Read more about noCRM.io
Free TrialTry Free →·

noCRM.io offers custom pricing plan

8.2

SpotScore

FreshLime - CRM Software

FreshLime

Streamline your sales process with FreshLime.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is FreshLime?

FreshLime is a CRM that automates the sales pipeline from lead capture to order management, covering lead qualification, prospect follow-up, proposal tracking, and partner management. It gives businesses end-to-end visibility over their sales process without switching between separate tools.

Read more about FreshLime
Free TrialTry Free →·

FreshLime offers custom pricing plan

8.2

SpotScore

Relenta - CRM Software

Relenta

Effortlessly close more deals with Relenta CRM.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Relenta?

Relenta is a CRM for small business teams that combines shared email management, contact tracking, and task scheduling in a single interface modeled around a shared inbox. It eliminates the need to jump between an email client and a separate CRM by treating every email thread as part of a ...

Read more about Relenta
Free TrialTry Free →

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8.1

SpotScore

VipeCloud - CRM Software

VipeCloud

Empowering businesses to elevate customer relationships.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is VipeCloud?

VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging, and engagement tracking in one platform, replacing the need for separate ...

Read more about VipeCloud
Free Trial·

VipeCloud offers custom pricing plan

7.9

SpotScore

Insycle - CRM Software

Insycle

Streamline and optimize your customer data with Insycle.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Insycle?

Insycle provides a modern platform for managing customer data and helps to acquire better control over it. This efficient software platform enables users to organise, cleanse, and keep up-to-date customer data. The deduplication feature further assists in identifying and getting rid of ...

Read more about Insycle
Free Trial·

Insycle offers custom pricing plan

9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

The Best Overall

Streamline your sales and build better relationships.

Best for: SMB teams

Add to compare

What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more about Bigin by Zoho CRM
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

9.8

SpotScore

SalesRabbit - Contact Management Software

SalesRabbit

Boost your sales with streamlined contact management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SalesRabbit?

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the middleman to manage sales process and streamline workflow, making it easy ...

Read more about SalesRabbit
Free TrialTry Free →·

Starts from $25/User/Month when Billed Yearly

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

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What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →·

Starts from $25/user/month when monthly

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →·

Starts from $9/user/month when yearly, also offers free forever plan

9.8

SpotScore

ClickUp - Collaboration Software

ClickUp

Effortlessly streamline your projects with ClickUp

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is ClickUp?

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows users to toggle between two distinct views, providing flexibility based on ...

Read more about ClickUp
Free TrialTry Free →·

Starts from $7/User/Month when yearly, also offers free forever plan

9.8

SpotScore

Bitrix24

Bitrix24

Streamline your business with Bitrix24.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Bitrix24?

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build company's corporate intranet, manage customer relations and provide new levels ...

Read more about Bitrix24
Free TrialTry Free →

9.6

SpotScore

Apollo.io - Sales Engagement Software

Apollo.io

Empower your sales team to exceed goals.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Apollo.io?

Apollo is sales engagement software designed for the sales team. When managers view their team through the lens of goal setting and progress tracking, motivation increases across the board. Apollo helps make targets easier to set and hit with the right dashboards that provide relevant ...

Read more about Apollo.io
Free TrialTry Free →·

Starts from $0/user/month when monthly, also offers free forever plan

The main Freshworks 360 competitors

Freshworks 360 competes with 12 other crm software tools tracked on Spotsaas. The closest by feature overlap are noCRM.io, FreshLime and Relenta. Each is compared against Freshworks 360 on rating, pricing and feature coverage below.

What else works like Freshworks 360?

Searches for "sites like Freshworks 360" and "apps like Freshworks 360" land on the same shortlist as "Freshworks 360 alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each earned a place here

noCRM.io8.2Best for teams of all sizes

Simple interface — beginners and experienced users can adopt it without a learning curve.

Watch for: Integrations beyond core functions are limited, restricting advanced team needs.

FreshLime8.2Best for teams of all sizes

Excellent customer service with highly supportive and responsive representatives who assist with setup and ongoing needs.

Watch for: Some reviews lacked details on dislikes or potential areas for improvement, limiting clarity on areas that could benefit from enhancement.

Relenta8.2Best for small & mid-size businesses

User-friendly design

Watch for: Limited integrations

VipeCloud8.1Best for teams of all sizes

Customer support responds quickly with a personalized approach to resolving user issues.

Watch for: Interface lacks modern aesthetics and would benefit from a visual refresh.

Insycle7.9Best for teams of all sizes

Deduplication, data cleaning, and sync tools cut time spent on manual CRM maintenance.

Watch for: Advanced features have a steep learning curve, requiring time and guidance for new users.

Bigin by Zoho CRM9Best for small businesses

Simple design with a short learning curve — accessible for non-technical users.

Watch for: Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

SalesRabbit9.8Best for teams of all sizes

Streamlines daily workflow and enhances productivity by offering a wide range of features.

Watch for: Initial overwhelm due to the abundance of features, requiring time to explore and understand the full potential.

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

ClickUp9.8Best for teams of all sizes

Versatile platform with constant updates and amazing customer support that prioritizes user feedback promptly.

Watch for: Steep learning curve initially, which may be challenging for newcomers without a technical background.

Bitrix249.8Best for teams of all sizes

CRM covers customer management, project management, and collaboration in one platform.

Watch for: Overwhelming number of features can make adaptation and navigation challenging for first-time users.

Apollo.io9.6Best for teams of all sizes

Easy to use and user-friendly interface for locating contacts and companies, with convenient filters for narrowing down searches.

Watch for: Potential complexity for newcomers due to the richness of features without proper support.

Why teams look for a Freshworks 360 alternative

There are a few common reasons buyers start shopping for a Freshworks 360 alternative:

  • Complex setup process
  • Can be overwhelming for new users
  • Higher pricing for advanced features

What to focus on in a Freshworks 360 alternative

Side by side, the 12 free alternatives break down like this: 12 offer a free tier; paid plans run $4–$39, with Insycle the cheapest entry point; and FreshLime is the highest rated at 5★ across 20 reviews.

The logic behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Freshworks 360 are FreshLime (5.0★), Apollo.io (5.0★), Relenta (4.9★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Freshworks 360, prioritize: Customer Support, Marketing Automation, Contact Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Freshworks 360 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Deciding on the right Freshworks 360 alternative

  • On a budget / just exploring: start with a free tier — noCRM.io, FreshLime and Relenta let you evaluate without paying upfront.
  • If real-user ratings matter most: FreshLime has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: noCRM.io has the highest Spotsaas Score (8.2) in this list — a strong default if you're unsure.

Switching from Freshworks 360

Replacing Freshworks 360 is easiest when you plan the data move first. Export your records, confirm the new tool imports them, and verify your key workflows hold. Pilot the switch free, then migrate fully, keeping Freshworks 360 open as backup until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].