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10 Best Free Freshworks 360 Alternatives in 2026

Explore 10 alternatives to Freshworks 360 — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 10 best free Freshworks 360 alternatives, summed up

Quick answer

If you're after a Freshworks 360 alternative, start with Zoho CRM, Salesforce and Keap. Zoho CRM leads on SpotScore (9.8), backed by a 4.07★ rating. See how all 10 compare on score, rating, and price below.

Choosing the right Freshworks 360 alternative comes down to fit, and these 10 crm software free alternatives cover a wide range of needs. We rank them by SpotScore, which blends verified satisfaction with market presence, then ratings and pricing. Each tool is editor-checked. Use the table to compare, then read each breakdown.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.07(2488)Freefrom $9 /user/monthteams of all sizes
SalesforceTransform your business with Salesforce CRM.9.8★★★★★ 4.53(710)Freefrom $25 /user/monthteams of all sizes
KeapStreamline your customer relationships for maximum success.9.6★★★★☆ 3.9(208)Freefrom $129/moteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.67(536)Freefrom $9 /user/monthteams of all sizes
NutshellYour ultimate solution for customer relationship success.9.3★★★★☆ 4.28(983)Freefrom $16 /User/Monthteams of all sizes
Microsoft Dynamics 365 for SalesStreamline your sales for success.9★★★★☆ 4(558)Freefrom $65 /User/Monthteams of all sizes
Simply CRMTransforming customer connections, powering your business.8.6★★★★★ 4.8(121)Freefrom $15 /User/Monthteams of all sizes
Team365Effortlessly manage your team, clients, and tasks.8.5★★★★☆ 4.4(8)FreeFree Trial · Subscriptionteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes
CRM.meStreamline your customer relationships with CRM.me.7.9Not yet ratedFreefrom $35 /User/Monthteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

Add to compare

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →

9.8

SpotScore

Salesforce - CRM Software

Salesforce

Transform your business with Salesforce CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Salesforce?

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. Built on the foundation of customer trust, salesforce offers insights into ...

Read more about Salesforce
Free TrialTry Free →

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9.6

SpotScore

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.9

208 verified reviews

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What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

Read more about Keap
Free Trial·

Keap offers custom pricing plan

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

Add to compare

What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

Read more about Freshsales
Free TrialTry Free →

9.3

SpotScore

Nutshell - CRM Software

Nutshell

Your ultimate solution for customer relationship success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

983 verified reviews

Add to compare

What is Nutshell?

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to use. From quick set up to streamlined training and continued support, ...

Read more about Nutshell
Free TrialTry Free →

9.0

SpotScore

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

Streamline your sales for success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

558 verified reviews

Add to compare

What is Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, and AI-driven sales insights with native integration across the Microsoft ...

Read more about Microsoft Dynamics 365 for Sales
Free TrialTry Free →

8.6

SpotScore

Simply CRM - CRM Software

Simply CRM

Transforming customer connections, powering your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

121 verified reviews

Add to compare

What is Simply CRM?

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.

Read more about Simply CRM
Free TrialTry Free →·

Simply CRM offers custom pricing plan

8.5

SpotScore

Team365 - CRM Software

Team365

Effortlessly manage your team, clients, and tasks.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

8 verified reviews

Add to compare

What is Team365?

Team 365 is a cloud based Contact Relationship Management (CRM) software. This CRM system helps you to keep track of your prospects, customers and contacts. It also helps you to organize projects, manage appointments and view reports. It has the powerful integration with Outlook for contact ...

Read more about Team365
Free TrialTry Free →

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →

7.9

SpotScore

CRM.me - CRM Software

CRM.me

Streamline your customer relationships with CRM.me.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is CRM.me?

CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is customized to meet the needs of your business. All sales and support teams ...

Read more about CRM.me
Free Trial

Why each earned a place here

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Salesforce9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Keap9.6Best for teams of all sizes

Combines CRM, marketing, and automation in one platform for small businesses.

Watch for: Landing page builder and calendar task linking have limited functionality.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

Nutshell9.3Best for teams of all sizes

Clean interface makes navigation and setup simple even for non-technical users.

Watch for: Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

Microsoft Dynamics 365 for Sales9Best for teams of all sizes

Easy to use, requiring little training for basic sales functions.

Watch for: The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

Simply CRM8.6Best for teams of all sizes

Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.

Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.

Team3658.5Best for teams of all sizes

Cloud-based CRM accessible from anywhere.

Watch for: Some users may find that customization options are limited compared to more advanced CRM solutions.

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

CRM.me7.9Best for teams of all sizes

Easy to use

Watch for: Limited advanced features

Why teams look for a Freshworks 360 alternative

There are a few common reasons buyers start shopping for a Freshworks 360 alternative:

  • Complex setup process
  • Can be overwhelming for new users
  • Higher pricing for advanced features

What to focus on in a Freshworks 360 alternative

Side by side, the 10 free alternatives break down like this: 10 offer a free tier; paid plans run $9–$129, with Zoho CRM the cheapest entry point; and Simply CRM is the highest rated at 4.8★ across 121 reviews.

The logic behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Freshworks 360 are Simply CRM (4.8★), Freshsales (4.7★), Salesforce (4.5★). Compare all 10 alternatives side-by-side above.

When evaluating alternatives to Freshworks 360, prioritize: Customer Support, Marketing Automation, Contact Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Freshworks 360 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Deciding on the right Freshworks 360 alternative

  • On a budget / just exploring: start with a free tier — Zoho CRM, Salesforce and Keap let you evaluate without paying upfront.
  • If real-user ratings matter most: Simply CRM has the strongest star rating (4.8★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Switching from Freshworks 360

Replacing Freshworks 360 is easiest when you plan the data move first. Export your records, confirm the new tool imports them, and verify your key workflows hold. Pilot the switch free, then migrate fully, keeping Freshworks 360 open as backup until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].