8.8
Spot Score
EngageRocket Review: Is It The Right Employee Engagement Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPREngageRocket offers custom pricing plan
Rakuten
Sephora
Certis
SPgroup
tokopediaTrusted by many companies including Rakuten
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for EngageRocket
EngageRocket is an employee engagement software used by HR Managers and Employee Engagement Specialists in companies with 100 to 5,000 employees. With a rating of 4.5/5 from 33 reviews, it is broadly validated, indicating strong satisfaction among its users.
The platform is praised for its user-friendly interface, making it easy for HR teams to conduct surveys and gather insights. Users also commend the excellent customer support, which provides responsive assistance at every stage. However, some users note that the limited customization options can restrict advanced functionalities, which might be a concern for those needing more tailored solutions.
Quick facts about EngageRocket
What is EngageRocket?
EngageRocket is the ultimate solution for simplifying the employee experience. This powerful software utilizes real-time people analytics to measure and enhance engagement within the workplace. With a wide range of customizable features, such as questionnaires and communication tools, it allows HR managers and companies of all sizes to effectively monitor and improve employee engagement. Additionally, it facilitates collaboration between teams to set and track goals, resulting in a more motivated and productive workforce. Say goodbye to complicated processes and hello to a streamlined employee experience with EngageRocket.
Pricing
EngageRocket offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSingle Sign-On (SSO)
Data residency:🇺🇸
EngageRocket Software Demo
EngageRocket was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider EngageRocket
- Use cases
- Martech, SaaS, Consulting
- Team types
- HR Managers, Employee Engagement Specialists
- Company size
- 100 to 5,000 employees
Why teams choose EngageRocket
Platform is user-friendly and intuitive, making it easy for users to navigate and use effectively.
Excellent customer support with responsive and helpful teams, assisting users at every stage.
Provides insightful analytics and benchmarking, helping companies make informed decisions.
Is EngageRocket right for you?
What buyers should know before shortlisting EngageRocket
EngageRocket excels in providing a user-friendly platform for conducting surveys and gathering valuable insights for HR teams. Users appreciate the intuitive dashboard that offers comprehensive analytics and real-time results.
The platform's ability to customize surveys and provide industry benchmarks adds significant value to the user experience. The support team consistently receives praise for their responsiveness and helpfulness, ensuring a smooth process from setup to reporting.
While some users mentioned minor issues like the need for improvement in user guidance and customization options, the overall sentiment towards EngageRocket remains positive. Its efficiency in facilitating employee engagement initiatives and the proactive nature of the support team contribute to its reputation as a trusted partner in enhancing organizational culture.
For businesses seeking an easy-to-use survey tool with robust analytics and dedicated customer service, EngageRocket stands out as a reliable solution that prioritizes user needs and feedback.
EngageRocket pros and cons
- EngageRocket pros
Platform is user-friendly and intuitive, making it easy for users to navigate and use effectively.
Excellent customer support with responsive and helpful teams, assisting users at every stage.
Provides insightful analytics and benchmarking, helping companies make informed decisions.
- EngageRocket cons
Limited customization options may restrict advanced functionalities for some users.
The richness of features can be overwhelming for newcomers without adequate support or guidance.
Ready to try it?
Get started with EngageRocket
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare EngageRocket side-by-side with top Employee Engagement Software alternatives.
What is the pricing of EngageRocket?
EngageRocket uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
EngageRocket Pricing Plans
Self-Serve
2 Administrator seats
Unlimited concurrent lifecycle surveys for up to 250 employees
Unlimited number of Attributes
Access to Pulse and Onboarding Track
Benchmark EngageRocket's rich dataset
Show more +
Standard
Includes features of Self-Serve plan, plus
3 Administrator seats
Unlimited concurrent lifecycle surveys
Questionnaire consulting
Topic analysis for open-ended comments
Show more +
Enterprise
Includes features of Standard plan, plus
On demand questionnaire consulting
Multiple Entities
Management presentations
Accelerated implementation (under 2 weeks)
Show more +
EngageRocket reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 35 reviews, with consistently positive feedback.
What buyers like
- Platform is user-friendly and intuitive, making it easy for users to navigate and use effectively.
- Excellent customer support with responsive and helpful teams, assisting users at every stage.
- Provides insightful analytics and benchmarking, helping companies make informed decisions.
Common complaints
- Limited customization options may restrict advanced functionalities for some users.
- The richness of features can be overwhelming for newcomers without adequate support or guidance.
What users are saying
AU
Anonymous User
05/15/23
"Great support"
What do you like best about EngageRocket? Most of the key functions required for automated Surveys and 360s are in place. The support is good. What do ...
Read more
JP
Josephine P
12/13/22
"Great platform for HR Teams"
What do you like best about EngageRocket? ER's user-friendly platform and the exemplary quality of service rendered by the account servicing ...
Read more
AU
Anonymous User
06/15/22
"It is a pleasure working with the EngageRocket team."
What do you like best about EngageRocket? They listen and they understand our People needs. They help us capture the data needed to make better People ...
Read more
AU
Anonymous User
12/15/21
"Intuitive platform with great support team"
What do you like best about EngageRocket? Setting up employee surveys were never easier - having a questions bank to help you navigate on the ...
Read more
AU
Anonymous User
12/15/21
"Talent Acquisition Partner"
What do you like best about EngageRocket? User friendly and responsive support team What do you dislike about EngageRocket?
JC
Jeffery C
12/03/21
"EngageRocket is a simple to use employee engagement tool with a great support team !"
What do you like best about EngageRocket? Its Simplicity and the response of the support team! What do you dislike about EngageRocket?
What are the features of EngageRocket?
The 360 Degree Feedback feature collects input from various stakeholders—including peers, subordinates, and supervisors—providing a holistic…
The Anonymous Feedback feature provides employees with a safe space to share their thoughts and concerns without fear of repercussion. This…
EngageRocket’s Benchmarking feature allows organizations to compare their performance metrics against industry standards or best practices.…
Goal Management within EngageRocket allows teams to set, track, and achieve both individual and collective objectives efficiently. This feat…
The Performance Management feature provides a comprehensive framework for tracking employee performance against established goals and object…
EngageRocket's Pulse Surveys enable organizations to gauge employee sentiment in real-time through short, targeted questionnaires. These sur…
EngageRocket’s Rewards & Recognition feature is designed to acknowledge employee achievements and contributions in a meaningful way. This fu…
The Self Appraisal feature allows employees to evaluate their own performance and contributions within the organization. By providing a stru…
EngageRocket security and data handling
Key compliance certifications and security features for IT and security teams evaluating EngageRocket.
Certifications
Security features
Developer & data
Alternatives to EngageRocket
Why buyers keep looking beyond EngageRocket
Users may seek alternatives to EngageRocket if they require more customizable feedback tools that align specifically with their organizational culture and unique employee engagement strategies.
Some organizations might find EngageRocket's pricing structure less favorable, prompting them to explore more cost-effective solutions that provide similar features without compromising on quality.
Companies focusing on specific industries or niches may look for alternatives that offer tailored insights and analytics, which EngageRocket might not fully address.
Users looking for more comprehensive integration options with existing HR systems or software may consider alternatives that offer seamless compatibility to enhance their overall workflow.
Organizations experiencing rapid growth may find EngageRocket's scalability limited, leading them to search for alternatives that can better support evolving employee engagement needs and larger teams.
EngageRocket Customers
Rakuten
Sephora
Certis
SPgroup
tokopedia
Starhub
ntuc Health
MEDIACORP
SunStar
EZ-Link
EngageRocket Support Options
Frequently Asked Questions About EngageRocket
Common questions buyers ask before choosing EngageRocket.
EngageRocket is a Employee Engagement Software. EngageRocket offers Self Appraisal, Pulse Surveys, Anonymous Feedback, Rewards & Recognition, Performance Management and many more functionalities.
Buyers commonly note the following limitations of EngageRocket: Limited customization options may restrict advanced functionalities for some users.; The richness of features can be overwhelming for newcomers without adequate support or guidance..
Some top alternatives to EngageRocket includes Deel, Synergita, Culture Amp, Energage and Motivosity.
EngageRocket offers Quotation Based pricing model
The starting price is not disclosed by EngageRocket. You can visit EngageRocket pricing page to get the latest pricing.
Ready to try it?
Get started with EngageRocket
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].