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CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics Pricing Plans & Top Alternatives in 2025

AI-Powered Call Tracking & Conversation Intelligence Software

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Main Features

  • CRM Integration
  • Call Recording
  • Conversational Intelligence
  • Keyword Tracking

Pricing

  • Starts from $65/month when yearly, also offers free forever plan

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CallTrackingMetrics Pricing

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Free Trial

  • Not available

CallTrackingMetrics Pricing

  • Starts from $65/month when yearly

  • Offers free forever plan

Pricing Model

  • Freemium

  • Paid Plans (Subscription )

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CallTrackingMetrics Pricing Plans Explained

Marketing Lite

$79

/month

  • Unlimited users

  • Attribute calls and texts to their source

  • Standard call recording; forwarding and IVR routing

  • Manually score; convert and tag calls

  • Easy-setup integrations with Google and Microsoft

  • Access to knowledge base; training center and ticket hub

Marketing Pro

$179

/month

  • + Marketing Lite Features &

  • Agency-friendly with included sub-accounts & white label options

  • Form tracking and attribution with 5

  • 000 form submissions included

  • 3000 transcribed minutes included

  • Custom AI call analysis with AskAI

  • If/then triggers to automate custom lead flows; call scoring & analysis

  • Premium marketing integrations including Google Ads; GA4 and HubSpot

Show more +

Sales Engage

$329

/month

  • + Marketing Pro &

  • Customizable softphone to power inbound and outbound teams

  • 3000 transcribed minutes with AskAI Summaries included

  • Engage your pipeline over voice; text; chat and form

  • Smart Dialer and advanced outbound technology

  • Advanced skills and weight-based routing

  • Dynamic call scripts and live coaching tools

  • Real-time dashboards and team performance reporting

Show more +

Enterprise

$1999

/month

  • + Sales Engage &

  • Flexible structure to scale with unlimited sub-accounts

  • Dedicated account management team and expedited response times

  • Full access to industry-leading Premium Technical Support team

  • 20 hours of personalized; extended onboarding

  • Indefinite version history access and data restoration

Screenshots of the CallTrackingMetrics Pricing Page

Disclaimer: Pricing information for CallTrackingMetrics is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to CallTrackingMetrics?

  • Businesses looking for a platform that unifies call tracking with SMS, email, live chat, and other touchpoints may find CallTrackingMetrics less comprehensive compared to full customer journey analytics platforms.

  • While robust, the pricing structure may be less appealing to startups or small businesses that require only basic call tracking functions without additional automation or integrations.

  • Though the basic interface is intuitive, some of the more powerful features like keyword-level attribution or conversation intelligence may require onboarding or training, which can be a barrier for less tech-savvy teams.

  • For companies increasingly using video-based consultations (e.g., telehealth or high-touch sales), the absence of built-in video call tracking capabilities may require supplemental tools.

  • While reporting is accurate, users looking for more customizable dashboards or advanced analytics visuals may prefer platforms with deeper BI (business intelligence) integrations.

  • Brands with digital-first customer journeys (email/chat-heavy) may prefer solutions that prioritize web analytics and multichannel engagement rather than voice-first tracking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

No, CallTrackingMetrics software doesn't offers Free Trial.

CallTrackingMetrics offers Freemium, Subscription. Click here to view CallTrackingMetrics pricing .

The starting price of CallTrackingMetrics is $65/month when yearly

CallTrackingMetrics Support Options

Contact

800-577-1872

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Severna Park, Maryland

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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