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Avalara - New SaaS Software

Avalara Review: Is It The Right Accounting Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

SOC 2
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Avalara offers custom pricing plan

Bottomline TechnologiesBottomline Technologies
Boy Scout of AmericaBoy Scout of America
Colorton Audio VisualColorton Audio Visual

Trusted by many companies including Bottomline Technologies

Integrates with

QuickbooksQuickbooks
Sage Accounting (Sage One)Sage Accounting (Sage One)
Zoho BooksZoho Books
Netsuite CRMNetsuite CRM
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What is Avalara?

Avalara simplifies business tax compliance. Powered by an automated platform, it offers comprehensive solutions for various transactional taxes such as sales and use, value-added taxes, excise taxes, and communications taxes. This suite allows businesses to effectively determine taxes, file returns and remit them, as well as meet document management regulations seamlessly. Get your tax compliance right with Avalara.

Pricing

  • Avalara offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Avalara Software Demo

Avalara was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Avalara

Use cases
Accounting & Finance, ERP & IT Services, Ecommerce & Retail
Team types
Tax Manager, VP/Director of Finance
Company size
3,000+ employees

Why teams choose Avalara

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

Is Avalara right for you?

What buyers should know before shortlisting Avalara

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms.

Avalara’s extensive jurisdictional tax database and robust APIs streamline tax determination across thousands of global tax rules. With broad pre-built connectors and Avalara Studio for custom workflows, it helps companies reduce manual errors, maintain compliance, and free finance teams from tedious tax administration.

While enterprise-level capability is strong, smaller businesses may find implementation and configuration effort demanding.

Pros and cons

Avalara pros and cons

  • Avalara pros
  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Avalara cons
  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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See how it stacks up

Compare Avalara side-by-side with top Accounting Software alternatives.

Xero
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Qualified
+11 more
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What is the pricing of Avalara?

Avalara uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingAvalara offers custom pricing
Pricing Model
SubscriptionQuotation Based

Avalara reviews and ratings

What buyers like

  • Exemption management: Automates certificate collection, validation, and storage.
  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.
  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

Common complaints

  • Advanced feature learning curve: Custom workflows may require technical support.
  • Usage-based pricing: Costs can rise with transaction volume and feature usage.
  • Setup complexity: Initial configuration may be challenging for smaller teams.

Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Poor

(43)

What users are saying

AO

Alexandre O

02/16/24

5 out of 5

"É um sistema muito bom!"

What do you like best about Avalara? É um sistema bastante amigável, oferecendo uma grande quantida de recursos que agregam valor a área fiscal. Fiz ...

Read more

AU

Anonymous User

02/05/24

2.5 out of 5

"Satisfactory"

What do you like best about Avalara? I like that Avalara has integrations. For example, Avalara integrates with Netsuite. I also like the resource ...

Read more

MF

Marissa F

01/30/24

5 out of 5

"Best sales tax service"

What do you like best about Avalara? They take of sales tax returns! Which has the been helpful. What do you dislike about Avalara?

AM

Allison M

01/30/24

5 out of 5

"So Thankful!"

What do you like best about Avalara? I'm so thankful for the service Avalara provides. It has saved our accounting staff an incredible amount of time. ...

Read more

AU

Anonymous User

01/04/24

4 out of 5

"One of the only solutions for us."

What do you like best about Avalara? The automation Avalara provides us is key to our complex sales tax solutions. What do you dislike about Avalara?

TK

Todd K

12/22/23

1 out of 5

"Worst customer support I have ever dealt with"

What do you like best about Avalara? Buried under layers of incompetence, they have real expertise on taxes. There are some teams within the company ...

Read more

What are the features of Avalara?

53%

Feature coverage

23 of 43 tracked features

Accounting has four main features: recording, classifying, summarising, and interpreting. Accounting is the science of keeping track of tran…

The term "integrated accounting system" refers to a single accounting system in which cost and financial accounts are kept in the same set o…

Accounting management is a crucial aspect for any business, regardless of its size or industry. It involves managing and organizing financia…

The overall accounts payable (AP) balance of a corporation at a given moment in time will appear in the current liabilities column of its ba…

The term "accounts receivable" refers to a company's unpaid bills or the money owed to it by customers. Accounts that a company is entitled…

The word "attendance tracking" usually refers to employees being assigned to a certain "location" – an employee arrives at a location to acc…

An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source.…

A bank reconciliation statement reconciles an entity's bank account with its financial records. The statement lists all deposits, withdrawal…

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

The practice of collecting and managing cash flows is known as cash management. Individuals and businesses both benefit from good cash manag…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

The practice of tracking and managing an organization's physical assets and equipment is known as fixed asset management. Vehicles, computer…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Multi-country refers to a situation in which several countries are involved. Various countries and locations are frequently examined. Patter…

Many financial management chores for your consumers are included in managing a homeowner's association (HOA). It's all part of the job, from…

Project accounting is a sort of managerial accounting that focuses on managing and delivering projects. It entails tracking, reporting, and…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

Purchase order management is an internal procurement procedure used by businesses to ensure that every purchase is justified, essential, and…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

Revenue recognition is a generally accepted accounting standard (GAAP) that identifies and accounts for the exact criteria under which reven…

Tax Calculator is a versatile tool designed to assist individuals and businesses in accurately calculating their taxes. This software featur…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

Avalara security and data handling

Key compliance certifications and security features for IT and security teams evaluating Avalara.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Avalara

  • Teams without dedicated IT or implementation resources might favor turnkey tax tools embedded in their ecommerce or accounting platform, avoiding standalone setup and maintenance.

  • Vertical-focused businesses (e.g., healthcare, manufacturing, nonprofits) may adopt purpose-built compliance platforms tailored to their regulatory landscape rather than a general tax automation tool.

  • Organizations seeking an all-in-one finance suite with native ERP, CRM, tax, payroll, and reporting may choose platforms like NetSuite or Microsoft Dynamics with built-in tax modules, reducing the need for third-party connectors.

  • Small companies with limited tax complexity or few jurisdictions may prefer simpler, lower-cost tax solutions tied directly to their ecommerce or accounting tools rather than a full tax suite with broad compliance features.

Avalara Customers

Bottomline Technologies-logo

Bottomline Technologies

Boy Scout of America-logo

Boy Scout of America

Colorton Audio Visual-logo

Colorton Audio Visual

Help & Contact

Avalara Support Options

Customer ServiceOnline
LocationSeattle, Washington

Frequently Asked Questions About Avalara

Common questions buyers ask before choosing Avalara.

Avalara is a Accounting Software. Avalara offers Document Management, Workflow Management, Audit Trail, Tax Calculator, Reporting and many more functionalities.

Buyers commonly note the following limitations of Avalara: Advanced feature learning curve: Custom workflows may require technical support.; Usage-based pricing: Costs can rise with transaction volume and feature usage.; Setup complexity: Initial configuration may be challenging for smaller teams..

Some top alternatives to Avalara includes Xero, Zoho Books, Qualified, Thomson Reuters ONESOURCE and TaxJar.

Avalara offers Free Trial, Subscription, Quotation Based pricing models

Yes, Avalara can integrate with Quickbooks, Sage Accounting (Sage One), Zoho Books, Netsuite CRM and many more.You can find more integration for Avalara here

The starting price is not disclosed by Avalara. You can visit Avalara pricing page to get the latest pricing.

Ready to try it?

Get started with Avalara

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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