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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 1-10 out of 437

AO

Alexandre O

02/16/24

5 out of 5

"É um sistema muito bom!"

What do you like best about Avalara? É um sistema bastante amigável, oferecendo uma grande quantida de recursos que agregam valor a área fiscal. Fiz vários cursos da ferramenta durante o processo de implantação e atualmente estou usando a ferramenta frequentemente. Estou gostando bastate.

AU

Anonymous User

02/05/24

2.5 out of 5

"Satisfactory"

What do you like best about Avalara? I like that Avalara has integrations. For example, Avalara integrates with Netsuite. I also like the resource tool as this helps a lot.

MF

Marissa F

01/30/24

5 out of 5

"Best sales tax service"

What do you like best about Avalara? They take of sales tax returns! Which has the been helpful. What do you dislike about Avalara?

AM

Allison M

01/30/24

5 out of 5

"So Thankful!"

What do you like best about Avalara? I'm so thankful for the service Avalara provides. It has saved our accounting staff an incredible amount of time. I love that Avalara keeps us updated when we're nearing nexus in another state. It was easy to integrate into our Quickbooks software and quick to get started. One of our smartest decisions!

AU

Anonymous User

01/04/24

4 out of 5

"One of the only solutions for us."

What do you like best about Avalara? The automation Avalara provides us is key to our complex sales tax solutions. What do you dislike about Avalara?

TK

Todd K

12/22/23

1 out of 5

"Worst customer support I have ever dealt with"

What do you like best about Avalara? Buried under layers of incompetence, they have real expertise on taxes. There are some teams within the company that are very good.

JF

Joshua F

12/21/23

1.5 out of 5

"Decent product, terrible service, shady pricing"

What do you like best about Avalara? It automates sales tax calculations and filings. What do you dislike about Avalara?

AU

Anonymous User

12/14/23

5 out of 5

"Great product!"

What do you like best about Avalara? ease of use, ease of inegreation, automation What do you dislike about Avalara?

PM

Pavel M

11/30/23

4.5 out of 5

"incredible solution for tax calculation"

What do you like best about Avalara? - live tax calculation - incredibly flexible solution for tax compliance - nexus/minimus alerts - getting timely data on hitting nexus is of utmost importance

MD

Mindy D

11/28/23

4.5 out of 5

"Avalara saves me more time than I realized."

What do you like best about Avalara? Automatically filing sales tax reports within the 29 states we have had to register has made me realize how much time Avalara saves me. Not only time, but gives me less anxiety about making sure our filings are submitted in time. We currently use Avalara with an integration to SaaSOptics (Maxio) which streamlines much of the reporting between billing and fiing.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].