Augment CXM Alternatives with Better Features
Transforming customer insights, driving satisfaction.
Main Features
- Collaboration
- Customer Support
- Machine Learning
- Reporting
Pricing
Augment CXM offers custom pricing plan
Showing 1-6 out of 6
List of the Top Augment CXM alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Refract
Boost sales success with data-driven coaching.
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What is Refract?
Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refract, you can spot mistakes, uncover opportunities, and understand the DNA of ...
Read moreCommon Features
No common features
Unique Features
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Filtering
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Search
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Conversational Intelligence
+ 5 more
Pricing
Refract offers custom pricing plan
Cognigy Insights
Empower your AI to reach its full potential.
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What is Cognigy Insights?
Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. Leverage its powerful KPI Dashboard, Conversational Analytics, Step Explorer and more - and drive your AI ...
Read moreCommon Features
No common features
Unique Features
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Analytics
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Dashboard
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Conversational Intelligence
+ 2 more
Pricing
Free Trial available
Cognigy Insights offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Qualified
Boost your website's conversion with Qualified.
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What is Qualified?
Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates the entire inbound sales process—engaging visitors in real-time, surfacing ...
Read moreCommon Features
No common features
Unique Features
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Pop-ups
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Alerts
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Co-Browsing
+ 12 more
Pricing
Qualified offers custom pricing plan
Convin
Revolutionize your sales calls, close more deals.
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What is Convin?
Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides advanced metrics like behavior analysis and spoken topic duration for greater ...
Read moreCommon Features
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Machine Learning
Unique Features
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Conversational Intelligence
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Artificial Intelligence
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Call Recording
+ 8 more
Pricing
Free Trial available
Convin offers custom pricing plan
Workvivo
Connecting teams, strengthening relationships.
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What is Workvivo?
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
Read moreCommon Features
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Collaboration
Unique Features
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Calendar Management
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Employee Database
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Access Control
+ 6 more
Pricing
Workvivo offers custom pricing plan
M Intelligence
Empower customer connections, maximize sales.
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What is M Intelligence?
M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this reliable tool, you are empowered to create personalized 1-to-1 customer journeys across devices and channels, ...
Read moreCommon Features
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Customer Support
Unique Features
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Feedback Management
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Sales
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360 Degree Feedback
+ 2 more
Pricing
M Intelligence offers custom pricing plan
Compare Augment CXM with alternatives
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].