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Best Free Zoho CRM Alternatives — 8 Tools Compared in 2026

Explore 8 alternatives to Zoho CRM — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 8 free Zoho CRM alternatives buyers shortlist most

Quick answer

The strongest Zoho CRM alternatives right now are Agentforce Sales (formerly Salesforce Sales Cloud), Freshsales and HubSpot CRM. Agentforce Sales (formerly Salesforce Sales Cloud) takes the top spot with a SpotScore of 9.8 and a 4.55★ rating. Compare the full set of 8 on score, rating, and price below.

Not every team clicks with Zoho CRM, and that's fine. These 8 crm software free alternatives give you real choices on price, features, and usability. We rank them by SpotScore, which combines real-user satisfaction with market presence, then layer in ratings and pricing. Scan the comparison table first, then read the detail for each pick.

ProductSpotScoreRatingPricingBest for
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)Freefrom $25 /user/monthteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.69(536)Freefrom $9 /user/monthteams of all sizes
HubSpot CRMStreamline your sales and marketing efforts with ease.9.1★★★★☆ 4.36(3521)Freefrom $45/moteams of all sizes
Microsoft Dynamics 365 for SalesStreamline your sales for success.9★★★★☆ 3.97(558)Freefrom $65 /User/Monthteams of all sizes
Zoho CRM PlusStreamline your business with Zoho CRM Plus.8.8★★★★★ 4.67(40)Freefrom $57 /User/Monthteams of all sizes
LeadSquared CRMStreamline your sales process and boost customer relationships.8.4★★★★★ 4.77(138)Freefrom $25 /User/Monthteams of all sizes
Zoho OneStreamline your business with Zoho One.8.1Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8Not yet ratedFreefrom $19/moteams of all sizes

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

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What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

Read more about Freshsales
Free TrialTry Free →

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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM

Streamline your sales and marketing efforts with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

3521 verified reviews

Add to compare

What is HubSpot CRM?

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you need to work with your leads, create powerful campaigns, convert quality ...

Read more about HubSpot CRM
Free TrialTry Free →·

HubSpot CRM offers custom pricing plan

9.0

SpotScore

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

Streamline your sales for success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

558 verified reviews

Add to compare

What is Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, and AI-driven sales insights with native integration across the Microsoft ...

Read more about Microsoft Dynamics 365 for Sales
Free TrialTry Free →

8.8

SpotScore

Zoho CRM Plus - CRM Software

Zoho CRM Plus

Streamline your business with Zoho CRM Plus.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

40 verified reviews

Add to compare

watch-demo

Watch Demo

What is Zoho CRM Plus?

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The core CRM software comes with rich modules like lists & contacts, leads, ...

Read more about Zoho CRM Plus
Free TrialTry Free →

8.4

SpotScore

LeadSquared CRM - CRM Software

LeadSquared CRM

Streamline your sales process and boost customer relationships.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

138 verified reviews

Add to compare

What is LeadSquared CRM?

LeadSquared is a CRM built for sales teams at mid-market companies and enterprises in education, healthcare, and financial services that manage high lead volumes. It centralizes lead capture, pipeline tracking, and follow-up automation so reps spend less time on manual logging and more time on ...

Read more about LeadSquared CRM
Free Trial·

LeadSquared CRM offers custom pricing plan

8.1

SpotScore

Zoho One

Zoho One

Streamline your business with Zoho One.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Zoho One?

Zoho One is a cloud-based business management application that helps you automate business processes. It provides 24x7 monitoring and alerting of critical activities, which in turn helps you improve productivity without time consuming manual follow-ups. Zoho One lets you share documents and ...

Read more about Zoho One
Free TrialTry Free →

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →

Why each of these made the list

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

HubSpot CRM9.1Best for teams of all sizes

Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

Watch for: Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

Microsoft Dynamics 365 for Sales9Best for teams of all sizes

Easy to use, requiring little training for basic sales functions.

Watch for: The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

Zoho CRM Plus8.8Best for teams of all sizes

User-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.

Watch for: Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.

LeadSquared CRM8.4Best for teams of all sizes

Mobile app provides access to leads and customer data from anywhere.

Watch for: Broad feature set can overwhelm new users without adequate onboarding or support.

Zoho One8.1Best for teams of all sizes

24/7 monitoring capabilities

Watch for: Limited offline functionality

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

Why teams look for a Zoho CRM alternative

A handful of pain points come up again and again when teams consider replacing Zoho CRM:

  • Limited scalability and depth for larger businesses with more complex requirements.
  • Marketplace offers fewer advanced apps or connectors compared to competitors.
  • Initial setup and customization can be overwhelming without proper guidance for some users.
  • Performance can be inconsistent with occasional lags and bugs.

What counts when comparing Zoho CRM alternatives

A factual rundown of the 8 free alternatives: 8 offer a free tier; paid plans run $9–$65, with Freshsales the cheapest entry point; and LeadSquared CRM is the highest rated at 4.77★ across 138 reviews.

How we ranked these.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Zoho CRM are LeadSquared CRM (4.8★), Freshsales (4.7★), Zoho CRM Plus (4.7★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Zoho CRM, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Zoho CRM starts from $9 /user/month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Zoho CRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Zoho CRM alternative should you pick?

Migrating away from Zoho CRM

Before you move off Zoho CRM, export your existing data and confirm your new tool can import it. Check feature parity for the workflows you depend on, then run a short pilot on a free tier or trial before rolling it out. Most tools above offer a free way to test, so you can validate the fit before paying. Keep your Zoho CRM account active until the migration is done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].