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12 Free Whisbi Alternatives Ranked by Real Users (2026)

Explore 12 alternatives to Whisbi — vetted by our editors with real user reviews, pricing, and feature comparisons.

12 top free Whisbi alternatives, compared

Quick answer

The Whisbi alternatives worth knowing first are LiveChat, Crisp and Zoho SalesIQ. LiveChat earns the top SpotScore (9.8) and a 4.4★ rating. See how all 12 stack up on score, rating, and price below.

Finding a strong Whisbi alternative is mostly about knowing which tools deliver. These 12 live chat software free alternatives do, ranked by SpotScore, which combines real-user satisfaction with market presence, plus star ratings and pricing. We vet each one. Skim the table, then read the breakdowns below.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★ 4.3(140)Freefrom $25 /User/Monthsmall & mid-size businesses
Zoho SalesIQRevolutionize your customer engagement.8.9★★★★ 4.4(283)Freefrom $7 /User/Monthteams of all sizes
DeskMozEngage, convert, and grow with DeskMoz.8.2★★★★★ 4.7(20)Freefrom $199/moteams of all sizes
QualifiedAccelerate sales, maximize your website's potential.★★★★★ 4.6(25)FreeFree Trial · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
JivoChatConnect and convert with JivoChat.9.6★★★★ 4.2(92)FreeFree Trial · Freemium · Subscriptionteams of all sizes
BirdEyeManage your reputation like a pro.9.6★★★★★ 4.94(1957)FreeFree Trial · Quotation Basedteams of all sizes
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★★ 4.5(630)FreeFree Trial · Freemium · Subscriptionteams of all sizes
OlarkConnect with customers. Streamline communication. Boost conversions.9.4★★★★ 4.3(250)FreeFree Trial · Quotation Basedteams of all sizes
Provide SupportEnhance customer support with effortless live chat.9.3★★★★★ 4.5(53)FreeFree Trial · Freemium · Subscriptionteams of all sizes
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

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Reach in-market buyersRank above rivals2M+ buyers a year

8.9

SpotScore

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...

Read more about Zoho SalesIQ
Free TrialTry Free →

8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

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What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Free Trial
Qualified - New SaaS Software

Qualified

Accelerate sales, maximize your website's potential.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Qualified?

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digital adverts, and further analyse clues of buying intent. This software helps ...

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Free TrialTry Free →·

Qualified offers custom pricing plan

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial·

Starts from $13/User/Month when Billed Yearly, also offers free forever plan

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

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What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.4

SpotScore

Olark - Live Chat Software

Olark

Connect with customers. Streamline communication. Boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Olark?

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

Read more about Olark
Free Trial·

Olark offers custom pricing plan

9.3

SpotScore

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial·

Starts from $8.25/Month when Billed Yearly, also offers free forever plan

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Starts from $29/User/Month

Why these tools made our shortlist

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Zoho SalesIQ8.9Best for teams of all sizes

Integrates with other Zoho products including CRM, Desk, and Campaigns.

Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

DeskMoz8.2Best for teams of all sizes

24/7 support availability

Watch for: Limited customization options

QualifiedBest for teams of all sizes

Lead identification

Watch for: Requires website integration

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

BirdEye9.6Best for teams of all sizes

Exceptional support team that guides users step-by-step and ensures they feel in control.

Watch for: The richness of features may be overwhelming for new users without adequate support.

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Olark9.4Best for teams of all sizes

Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

Provide Support9.3Best for teams of all sizes

Reliable and stable with minimal downtime, in use for years without major issues.

Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Why teams look for a Whisbi alternative

The reasons teams outgrow Whisbi are fairly consistent:

  • Complex setup process
  • May require training
  • Limited reporting features
  • Pricing may be high for small businesses

What to weigh when comparing Whisbi alternatives

How the 12 free alternatives line up on price and ratings: 12 offer a free tier; paid plans run $7–$199, with Zoho SalesIQ the cheapest entry point; and BirdEye is the highest rated at 4.94 across 1957 reviews.

How the list is built.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Whisbi are BirdEye (4.9★), DeskMoz (4.7★), LiveAgent (4.7★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Whisbi, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Whisbi is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Whisbi alternative is right for you?

  • On a budget / just exploring: start with a free tier — LiveChat, Crisp and Zoho SalesIQ let you evaluate without paying upfront.
  • If real-user ratings matter most: BirdEye has the strongest star rating (4.94★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Replacing Whisbi: how to switch

Migrating from Whisbi works best in stages. Export your data, confirm the new tool accepts it, and check that your essential workflows hold up. Try a short pilot before rolling out, and leave Whisbi running until you're confident. Most picks above offer free testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].