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Best Free Retently Alternatives — 9 Tools Compared in 2026

Explore 9 alternatives to Retently — vetted by our editors with real user reviews, pricing, and feature comparisons.

A side-by-side look at 9 free Retently alternatives

Quick answer

For a quick answer, the leading Retently alternatives are SurveyMonkey, Zonka Feedback and SurveySparrow. SurveyMonkey ranks highest with a SpotScore of 9.8 and a 5★ rating. The table below lines up all 9 on score, rating, and price.

Retently works for plenty of teams, but it isn't the only choice. If price, features, or the learning curve are pushing you to switch, these 9 survey/ user feedback software free alternatives are the strongest replacements. We rank by SpotScore, a blend of real-user satisfaction and market presence, alongside ratings and pricing. Start with the table, then read each breakdown.

ProductSpotScoreRatingPricingBest for
SurveyMonkeyUnlock valuable insights with every survey.9.8★★★★★ 5(23)Freefrom $25 /User/Monthteams of all sizes
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
SurveySparrowReal-time feedback made simple.9.4Not yet ratedFreefrom $19/moteams of all sizes
Cognito FormsEffortlessly create and manage online forms.9.3★★★★★ 4.92(348)Freefrom $15/moteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)Freefrom $49/moteams of all sizes
FeedbackLinkBoost loyalty with real-time customer feedback.8.5Not yet ratedFreefrom $15/moteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes
GrowthScoreGrow your business with customer-driven insights.8.3★★★★☆ 4.2Freefrom $19/moteams of all sizes
eNPSEmpower your business with valuable customer insights.8.2Not yet ratedFreefrom $29/mosmall & mid-size businesses

9.8

SpotScore

SurveyMonkey - Survey/ User Feedback Software

SurveyMonkey

Unlock valuable insights with every survey.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

23 verified reviews

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What is SurveyMonkey?

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user needs to a powerful, yet easy-to-use tool that will make the most of ...

Read more about SurveyMonkey
Free TrialTry Free →·

SurveyMonkey offers custom pricing plan

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

RECOMMENDED

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

5.0

48 verified reviews

Add to compare

What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

Read more about Zonka Feedback
Free TrialTry Free →

9.4

SpotScore

SurveySparrow - Survey/ User Feedback Software

SurveySparrow

Real-time feedback made simple.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is SurveySparrow?

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers and Service oriented companies, creating an online survey that runs ...

Read more about SurveySparrow
Free TrialTry Free →·

SurveySparrow offers custom pricing plan

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9.3

SpotScore

Cognito Forms - Online Form Builder Software

Cognito Forms

Effortlessly create and manage online forms.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

348 verified reviews

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What is Cognito Forms?

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the full submission cycle — data collection, notifications, and export — on a ...

Read more about Cognito Forms
Free TrialTry Free →

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

40 verified reviews

Add to compare

What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more about SatisMeter
Free TrialTry Free →·

SatisMeter offers custom pricing plan

8.5

SpotScore

FeedbackLink - NPS Software

FeedbackLink

Boost loyalty with real-time customer feedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is FeedbackLink?

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfaction trends in a simple reporting view. Teams requiring advanced segmentation, ...

Read more about FeedbackLink
Free TrialTry Free →·

FeedbackLink offers custom pricing plan

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

8.3

SpotScore

GrowthScore - NPS Software

GrowthScore

Grow your business with customer-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

Add to compare

What is GrowthScore?

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...

Read more about GrowthScore
Free TrialTry Free →·

GrowthScore offers custom pricing plan

8.2

SpotScore

eNPS - NPS Software

eNPS

Empower your business with valuable customer insights.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is eNPS?

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Read more about eNPS
Free Trial

Why each Retently alternative is here

SurveyMonkey9.8Best for teams of all sizes

Easy survey creation

Watch for: Limited free features

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

SurveySparrow9.4Best for teams of all sizes

Easy to use interface

Watch for: Limited offline functionality

Cognito Forms9.3Best for teams of all sizes

Easy to use and customize, even for beginners.

Watch for: Need more advanced support for customizations to avoid complexity.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

FeedbackLink8.5Best for teams of all sizes

Simple NPS solution

Watch for: Limited advanced features

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

GrowthScore8.3Best for teams of all sizes

Multi-channel feedback collection

Watch for: May be too basic for large enterprises

eNPS8.2Best for small & mid-size businesses

Real-time customer ranking

Watch for: Limited features for large enterprises

Why teams look for a Retently alternative

What sends teams searching for a Retently alternative usually boils down to these:

  • Limited advanced features
  • Basic analytics tools
  • Not suitable for large-scale surveys
  • Customization may be limited

How to pick the right Retently replacement

A look at the 9 survey/ user feedback software free alternatives by the figures: 9 offer a free tier; paid plans run $15–$49, with Cognito Forms the cheapest entry point; and SurveyMonkey is the highest rated at 5★ across 23 reviews.

How we score these.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Retently are SurveyMonkey (5.0★), Promoter Ninja (5.0★), SatisMeter (5.0★). Compare all 9 alternatives side-by-side above.

When evaluating alternatives to Retently, prioritize: Survey Templates, Site Intercept Survey, Question Branching, Online Survey, Multiple Question Types, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Retently starts from $79 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Retently is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Finding the right Retently alternative for your team

  • On a budget / just exploring: start with a free tier — SurveyMonkey, Zonka Feedback and SurveySparrow let you evaluate without paying upfront.
  • If real-user ratings matter most: SurveyMonkey has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: SurveyMonkey has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Planning your switch from Retently

Leaving Retently is mostly about avoiding surprises. Export your data, check the new tool can import it, and confirm feature parity for what you actually use. Run a pilot before the full switch, and keep your Retently account open until migration wraps. The free tiers above let you trial without spending.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].