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7 Best Free HelpOnClick Alternatives in 2026

Explore 7 alternatives to HelpOnClick — vetted by our editors with real user reviews, pricing, and feature comparisons.

A quick look at the 7 best free HelpOnClick alternatives

Quick answer

The best HelpOnClick alternatives to try first are LiveAgent, LiveChat and Crisp. LiveAgent earns the highest SpotScore (9.8) and a 4.7★ rating. Compare all 7 on score, rating, and pricing below.

Comparing HelpOnClick free alternatives doesn't have to be guesswork. These 7 live chat software options are ranked by SpotScore, which blends verified satisfaction with market presence, alongside ratings and pricing. Each tool clears editorial review. Use the table for a fast comparison, then read the full breakdown below.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.3(140)Freefrom $25 /User/Monthsmall & mid-size businesses
Provide SupportEnhance customer support with effortless live chat.9.3★★★★★ 4.5(53)Freefrom $8.25/moteams of all sizes
Zendesk ChatBoost customer engagement with real-time chat.9Not yet ratedFreefrom $19 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★★☆☆ 2.6(6)Freefrom $15/moteams of all sizes
DeskMozEngage, convert, and grow with DeskMoz.8.2★★★★★ 4.7(20)Freefrom $199/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

791 verified reviews

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What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.3

140 verified reviews

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

9.3

SpotScore

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

53 verified reviews

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Read more about Zendesk Chat
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.6

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

20 verified reviews

Add to compare

What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

Read more about DeskMoz
Free Trial

The case for each pick

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Provide Support9.3Best for teams of all sizes

Reliable and stable with minimal downtime, in use for years without major issues.

Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

DeskMoz8.2Best for teams of all sizes

24/7 support availability

Watch for: Limited customization options

Why teams look for a HelpOnClick alternative

There are a few common reasons buyers start shopping for a HelpOnClick alternative:

  • Higher pricing and additional service charges may feel excessive to users.
  • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.
  • Lack of chat support, only available through email and call.
  • Slow response time and a need for more advanced features to enhance the tool's capability.

What to prioritize in a HelpOnClick alternative

Side by side, the 7 free alternatives break down like this: 7 offer a free tier; paid plans run $8.25–$199, with Provide Support the cheapest entry point; and LiveAgent is the highest rated at 4.7★ across 870 reviews.

Our scoring approach.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to HelpOnClick are LiveAgent (4.7★), DeskMoz (4.7★), Provide Support (4.5★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to HelpOnClick, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

HelpOnClick starts from $7.20 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply HelpOnClick is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which HelpOnClick alternative makes sense for you?

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and Crisp let you evaluate without paying upfront.
  • If real-user ratings matter most: LiveAgent has the strongest star rating (4.7★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

What switching from HelpOnClick takes

Moving away from HelpOnClick is lower-risk with a phased approach. Export your data, test that the new tool imports it, and verify your key workflows. Run a small pilot before the full switch, and don't drop HelpOnClick until the migration's complete. Free trials above help you test first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].