Is there a free alternative to Freshdesk Customer Success (Formely Freshsuccess)?

Yes — Freshsales offer free tiers or trials suitable for small teams and individuals.

Last updated: June 9, 2026

2 Best Freshdesk Customer Success (Formely Freshsuccess) Alternatives for Android in 2026

Explore 2 alternatives to Freshdesk Customer Success (Formely Freshsuccess) — vetted by our editors with real user reviews, pricing, and feature comparisons.

9.3

Spot Score

Freshsales

Streamline your sales process with Freshsales.

Start Free Trial

4.6

533 verified reviews

Add to compare

What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

Gainsight CS

Maximizing customer success, one interaction at a time.

Get Pricing Details

Add to compare

What is Gainsight CS?

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

What are the best alternatives to Freshdesk Customer Success (Formely Freshsuccess)?

The top-rated alternatives to Freshdesk Customer Success (Formely Freshsuccess) are Freshsales (4.6★), Gainsight CS. Compare all 2 alternatives side-by-side above.

How does Freshdesk Customer Success (Formely Freshsuccess) pricing compare to its alternatives?

Freshdesk Customer Success (Formely Freshsuccess) starts from $79 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

How difficult is it to migrate from Freshdesk Customer Success (Formely Freshsuccess) to an alternative?

Migration difficulty depends on how deeply Freshdesk Customer Success (Formely Freshsuccess) is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Compare top products

Freshsales

Gainsight CS

About the reviewer

Rajat Gupta

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

2 Best Freshdesk Customer Success (Formely Freshsuccess) Alternatives for Android in 2026

Freshsales

Streamline your sales process with Freshsales.

Gainsight CS

Maximizing customer success, one interaction at a time.

Frequently Asked Questions (FAQs)

Compare top products

Freshsales

Gainsight CS

Research Popular Software and Services

About the reviewer

Compare top products

Freshsales

Gainsight CS

Research Popular Software and Services

About the reviewer