Gainsight CS vs Copilot Comparison
Gainsight CS
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. W…
Copilot
Starting at $39 /month
- Free Trial
- Freelancers / Consultants
- Medium Business
Copilot is an all-in-one platform designed for modern professional service businesses that want to simplify their internal operations and elevate their client experience. It brings together essential tools such as client…
Gainsight CS vs Copilot — at a glance
| Feature | Gainsight CS | Copilot |
|---|---|---|
| Rating | — | — |
| Reviews | — | — |
| Starting price | Contact for pricing | $39 /month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | — |
Key differences between Gainsight CS and Copilot
- Pricing: Copilot starts at $39 /month. Gainsight CS pricing is not publicly listed.
- Free trial: Copilot offers a free trial; Gainsight CS does not.
- Target audience: Gainsight CS is built for Large Enterprises and Medium Business, while Copilot targets Freelancers / Consultants and Medium Business.
- Deployment: Gainsight CS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Copilot supports SaaS/Web/Cloud.
Gainsight CS vs Copilot — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Medium Business, Small Business
Gainsight CS typically suits Large Enterprises and Medium Business. Copilot tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as ... Read More about Gainsight CS | Copilot is an all-in-one platform designed for modern professional service businesses that want to simplify their internal operations and elevate their client experience. It brings together ... Read More about Copilot |
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Entry Level Pricing |
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Free Trial Availability |
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Get pricing help | Get pricing help |
Software Demo
Demo |  Gainsight CS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Gainsight CS and Copilot Compare on Features?
Total Features | 7 Features | 19 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Gainsight CS and Copilot on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | — |
List of Customers
Customers |   box  Splunk |  Press Go  Outside  Pensive |
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Media and Screenshots
Screenshots |  6 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  1 Videos |
Top Alternatives to Gainsight CS and Copilot in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Gainsight CS or Copilot?
- Gainsight CS and Copilot are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Customer Success Software needs.
- Do Gainsight CS and Copilot offer a free trial?
- Copilot offers a free trial. Gainsight CS does not.
- What is the starting price of Gainsight CS vs Copilot?
- Gainsight CS starts at Contact for pricing. Copilot starts at $39 /month.
- What are the top alternatives to Gainsight CS?
- Top alternatives to Gainsight CS include Parlor, ClientSuccess, Custify, Salesmachine, Catalyst.
- What are the top alternatives to Copilot?
- Top alternatives to Copilot include ProsperStack, ClientVenue, UserGuiding, CrowdSync, CrowdPower.