NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo
Last updated:

Best Free C2CRM Alternatives — 8 Tools Compared in 2026

Explore 8 alternatives to C2CRM — vetted by our editors with real user reviews, pricing, and feature comparisons.

Top free C2CRM alternatives, compared at a glance

Quick answer

The C2CRM alternatives buyers shortlist most are Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap. Zoho CRM ranks first with a SpotScore of 9.8 and a 4.14★ rating. Compare all 8 on score, rating, and pricing below.

Whether it's the bill, a missing capability, or the day-to-day friction, plenty of teams leave C2CRM. These 8 crm software free alternatives are where they tend to land. We order them by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each one. Skim the table, then read on for detail.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)Freefrom $9 /user/monthteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)Freefrom $25 /user/monthteams of all sizes
KeapStreamline your customer relationships for maximum success.9.6★★★★☆ 4.2(208)Freefrom $129/moteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.69(536)Freefrom $9 /user/monthteams of all sizes
NutshellYour ultimate solution for customer relationship success.9.3★★★★☆ 4.33(983)Freefrom $16 /User/Monthteams of all sizes
Microsoft Dynamics 365 for SalesStreamline your sales for success.9★★★★☆ 3.97(558)Freefrom $65 /User/Monthteams of all sizes
webCRMStreamline your business with webCRM.8.4★★★★★ 5(20)FreeFree Trial · Subscriptionteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →

Spotsaas Ads

Want your product up here? Put it in front of buyers the moment they're comparing your category.

Reach in-market buyersRank above rivals2M+ buyers a year
Advertise your product

9.6

SpotScore

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

208 verified reviews

Add to compare

What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

Read more about Keap
Free Trial·

Keap offers custom pricing plan

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

Add to compare

What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

Read more about Freshsales
Free TrialTry Free →

9.3

SpotScore

Nutshell - CRM Software

Nutshell

Your ultimate solution for customer relationship success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

983 verified reviews

Add to compare

What is Nutshell?

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to use. From quick set up to streamlined training and continued support, ...

Read more about Nutshell
Free TrialTry Free →

9.0

SpotScore

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

Streamline your sales for success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

558 verified reviews

Add to compare

What is Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, and AI-driven sales insights with native integration across the Microsoft ...

Read more about Microsoft Dynamics 365 for Sales
Free TrialTry Free →

8.4

SpotScore

webCRM - CRM Software

webCRM

Streamline your business with webCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

20 verified reviews

Add to compare

What is webCRM?

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, and offers all the functionality of a high-end enterprise solution, yet it ...

Read more about webCRM
Free TrialTry Free →

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →

Why these C2CRM alternatives stand out

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Keap9.6Best for teams of all sizes

Combines CRM, marketing, and automation in one platform for small businesses.

Watch for: Landing page builder and calendar task linking have limited functionality.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

Nutshell9.3Best for teams of all sizes

Clean interface makes navigation and setup simple even for non-technical users.

Watch for: Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

Microsoft Dynamics 365 for Sales9Best for teams of all sizes

Easy to use, requiring little training for basic sales functions.

Watch for: The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

webCRM8.4Best for teams of all sizes

Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

Watch for: Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

Why teams look for a C2CRM alternative

Most teams that replace C2CRM do it to get past issues like these:

  • Platform can slow down under heavy usage or when loading large datasets.
  • Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers.
  • Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.
  • Occasional glitches, such as redundant data entry requirements and delays in syncing or saving information, disrupting workflows.

What a good C2CRM alternative should have

Here's how these 8 crm software free alternatives stack up on the numbers: 8 offer a free tier; paid plans run $9–$129, with Zoho CRM the cheapest entry point; and webCRM is the highest rated at 5★ across 20 reviews.

Our ranking criteria.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to C2CRM are webCRM (5.0★), Freshsales (4.7★), Agentforce Sales (formerly Salesforce Sales Cloud) (4.5★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to C2CRM, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

C2CRM starts from $37 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply C2CRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which C2CRM alternative should make your shortlist?

  • On a budget / just exploring: start with a free tier — Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap let you evaluate without paying upfront.
  • If real-user ratings matter most: webCRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to leave C2CRM behind

Switching away from C2CRM is safest in stages. Export your data, verify the new tool can import it, and confirm the features you depend on. Run a pilot first, then migrate fully, keeping C2CRM running until you've validated the fit. Free trials above help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].