User Research
User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. It aims to gather insights about the target audience and their behavior, which then informs the design and development process of the software. The primary goal of user research is to create user-centric software that meets the needs and solves the problems of its intended users. The process of user research includes various methods such as surveys, interviews, usability testing, and data analysis. These methods enable software developers
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
