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What is Send Time Optimization?

What does 'Send Time Optimization' mean?

Send Time Optimization (STO) is an add-on function that allows marketers to send emails to each recipient at the most optimal time. In other words, different receivers receive an identical email at various times depending on when they are most likely to engage. Based on past data about their open email timings, the best time for contact is when they are most likely to open an email. If marketers choose to enable Send Time Optimization for an Email step in the Campaign Canvas, the email will be sent an hour before the contact's optimal time. Within a week of starting the email, the email gets sent.

List of software with Send Time Optimization functionality

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].