ZoomInfo Chat vs tawk.to vs JivoChat Comparison
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
tawk.to
Starting at Contact for pricing
- Large Enterprises
- Medium Business
tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and support tickets, creating a help…
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
tawk.to leads on user satisfaction with a 4.2-star rating across 207 reviews.
ZoomInfo Chat vs tawk.to vs JivoChat — at a glance
| Feature | ZoomInfo Chat | tawk.to | JivoChat |
|---|---|---|---|
| Rating | — | 4.2 / 5 | 4.2 / 5 |
| Reviews | — | 207 | 106 |
| Starting price | Contact for pricing | Contact for pricing | $13 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | 1+ apps | — | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | 24/7 (Live rep), Online |
| Certifications | SOC 2 | GDPR | GDPR |
| Data residency | US | Global | US |
Key differences between ZoomInfo Chat and tawk.to
- Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ZoomInfo Chat vs tawk.to vs JivoChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best free live chat for small to mid-sized businesses needing easy setup.
- You want a no-cost solution with automation and 24/7 support-like features.
- Your team needs a simple, user-friendly interface for real-time customer engagement.
- You operate multiple websites and want centralized chat management.
- Your enterprise requires extensive widget customization to match branding.
- You need highly reliable, responsive customer support and stable mobile apps.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
ZoomInfo Chat typically suits Large Enterprises and Medium Business. tawk.to tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat | tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More about tawk.to | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.2/10 | 9.7/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 1-50 employees51-500 employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  ZoomInfo Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ZoomInfo Chat, tawk.to and JivoChat Compare on Features?
Total Features | 7 Features | 9 Features | 9 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ZoomInfo Chat, tawk.to and JivoChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | — |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | — | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✗ No | — |
Data Encryption | — | ✓ Yes | ✓ Yes |
Audit Logs | — | ✗ No | — |
Data Residency | 🇺🇸 US | 🌐 Global | 🇺🇸 US |
ZoomInfo Chat vs tawk.to User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  4 Screenshots |  1 Screenshots |
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Videos | No videos available. |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ZoomInfo Chat or tawk.to?
- tawk.to edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ZoomInfo Chat and tawk.to offer a free trial?
- Neither ZoomInfo Chat nor tawk.to currently lists a free trial.
- What is the starting price of ZoomInfo Chat vs tawk.to?
- ZoomInfo Chat starts at Contact for pricing. tawk.to starts at Contact for pricing.
- What are the top alternatives to ZoomInfo Chat?
- Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
- What are the top alternatives to tawk.to?
- Top alternatives to tawk.to include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp.