Zoom vs RXNT Clinical EHR vs NextGen Healthcare EHR vs Athenahealth EHR Comparison
Zoom
Starting at $13.33 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for organizations of all sizes, it sup…
RXNT Clinical EHR
Starting at $126 /user/month
- Large Enterprises
- Medium Business
RXNT offers a fully integrated, cloud-based Electronic Health Record (EHR) and EMR software solution designed to streamline clinical workflows and optimize the patient care experience for practices of all sizes and speci…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
RXNT Clinical EHR leads on user satisfaction with a 4.1-star rating across 30 reviews.
Zoom vs RXNT Clinical EHR vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance
| Feature | Zoom | RXNT Clinical EHR | NextGen Healthcare EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | 3.7 / 5 | 4.1 / 5 | — | 3.3 / 5 |
| Reviews | 69,243 | 30 | — | 26 |
| Starting price | $13.33 /user/month | $126 /user/month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Video Conferencing Software | EHR Software | EHR Software | EHR Software |
| Integrations | — | 8+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud) | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Email, Chat, Tickets, Onboarding, Phone, Docs | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | Global | United States | Global | US |
Key differences between Zoom and RXNT Clinical EHR
- Pricing: Zoom starts at $13.33 /user/month, while RXNT Clinical EHR starts at $126 /user/month.
- Free trial: Zoom offers a free trial; RXNT Clinical EHR does not.
- User satisfaction: RXNT Clinical EHR scores higher with a 4.1-star average.
- Deployment: Zoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; RXNT Clinical EHR supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud).
Compare Zoom vs RXNT Clinical EHR vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Video Conferencing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, high-quality video meetings with strong integrations.
- You need reliable HD video and audio for large group meetings.
- Your organization uses Google Workspace, Microsoft Teams, Salesforce, or Slack.
- You require AI-powered tools like automated meeting summaries and task suggestions.
- You need extensive app marketplace options for advanced customization.
- Your users prefer very simple, minimal feature sets due to low technical expertise.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zoom typically suits Large Enterprises and Medium Business. RXNT Clinical EHR tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for ... Read More about Zoom | RXNT offers a fully integrated, cloud-based Electronic Health Record (EHR) and EMR software solution designed to streamline clinical workflows and optimize the patient care experience for ... Read More about RXNT Clinical EHR | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
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SpotScoreWhat's this? ↗ | 9.8/10 | Not Available | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employees500-5,000+ employees | 1 – 1000+ employees | 50 – 1,000+ Employees | 5–50 Employees |
Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Scalable Collaboration for Any Business Size: Zoom adapts to businesses of all sizes, from small teams hosting quick check-ins to large enterprises running global webinars and conferences. Its reliable infrastructure maintains solid performance regardless of participant numbers, while features like breakout rooms, webinar hosting, and cloud phone services let organizations expand their collaboration efforts as they grow. This makes it a dependable solution for long-term business communication needs.
- Unified Workflows Through Strong Integrations: Zoom integrates with Google Workspace, Microsoft Teams, Salesforce, and Slack, letting businesses manage all communication and collaboration needs in one place. This approach reduces switching between applications, improving efficiency and reducing errors. Teams can easily schedule meetings, share documents, track progress, and communicate within their existing software ecosystems.
- Clear Cross-Industry Communication: Zoom lets organizations across various industries connect easily with reliable video, audio, and chat features. Whether it's a healthcare consultation, an educational lecture, or a financial services meeting, the platform keeps communication clear without interruptions. Its AI-enhanced productivity tools, such as automated meeting summaries and smart task suggestions, simplify workflows and help teams save time and focus on what matters most.
- Cloud-Based, Cost-Effective Platform: Offers flexible tiered pricing—from standalone e-prescribing to full-suite EHR and billing—making it attractive for small to mid-sized practices.
- Strong e-Prescribing Capabilities: Provides reliable, mobile-ready prescription management with allergy alerts and medication history support, maintaining compliant and efficient workflows.
- User-Friendly Interface & Live Support: The intuitive layout is easy to work through, and live technical support is available when you need it.
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Integrated billing and scheduling: Athenahealth provides smooth integration between billing, scheduling, and clinical documentation, simplifying administrative tasks and reducing errors.
- Cloud-based accessibility: Athenahealth's cloud-based platform lets healthcare providers access patient records and manage workflows remotely, improving flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
- 50–5,000+ Employees
- Education, Healthcare, Financial Services, Government, Retail, Manufacturing, Technology
- Business Executives, Project Managers, Educators, Healthcare Professionals, HR Managers, Sales Executives, IT Administrators, Customer Support Leads
- 2 – 200 employees
- Small to mid-sized medical practices, Mental Health Clinics, Outpatient Centers, Urgent Care, Mobile Clinicians
- Physicians, Nurse Practitioners, Billing Specialists, Office Managers, IT Coordinators, Prescribers
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
- Some organizations opt for Microsoft Teams due to its tighter integration with Office 365 and enterprise-level controls.
- Companies in regulated industries may prefer Cisco Webex for its enhanced security and compliance features.
- Businesses already using Google Workspace often choose Google Meet for its built-in access and simpler pricing model.
- Many providers explore other EHRs due to frequent performance slowdowns and laggy behavior, especially under high-load conditions.
- Some users migrate away because they encounter duplicate patient records, which can lead to confusion and inefficiency in care documentation.
- Practices requiring highly extensive specialty-specific functionality may prefer a more specialized, vertical platform.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- Customization limited to workflow and template adjustments — practices with non-standard processes often need third-party tools
- System lag and slow loading times reported during peak clinical hours, disrupting patient scheduling and charting workflows
- Staff training required for platform navigation — practices report 2–4 weeks of onboarding before full productivity
Software Demo
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How do Zoom, RXNT Clinical EHR, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?
Total Features | 19 Features | 37 Features | 9 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
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Compare Zoom, RXNT Clinical EHR, NextGen Healthcare EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✗ No |
ISO 27001 | ✓ Yes | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 United States |
Zoom vs RXNT Clinical EHR vs NextGen Healthcare EHR User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Zoom's high-quality video/audio and ease of use, though some users find the feature set complex and customization options limited. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 25 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Zendesk  Veeva  Splunk |  Inview Imaging  AR Rescue  Three Oaks Anesthesia |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  6 Videos | No videos available. |
Alternatives
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoom or RXNT Clinical EHR?
- RXNT Clinical EHR edges out the other on user ratings (4.1 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoom and RXNT Clinical EHR offer a free trial?
- Zoom offers a free trial. RXNT Clinical EHR does not.
- What is the starting price of Zoom vs RXNT Clinical EHR?
- Zoom starts at $13.33 /user/month. RXNT Clinical EHR starts at $126 /user/month.
- What are the top alternatives to Zoom?
- Top alternatives to Zoom include Livestorm, Cisco Webex Meetings, Google Meet, GotoMeeting, Cisco Webex Teams.
- What are the top alternatives to RXNT Clinical EHR?
- Top alternatives to RXNT Clinical EHR include NextGen Healthcare EHR, Athenahealth EHR, PrimeSuite, RXNT Practice Management, Qualified.