Zonka Feedback vs Simplesat Comparison
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Simplesat
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…
Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.
Zonka Feedback vs Simplesat — at a glance
| Feature | Zonka Feedback | Simplesat |
|---|---|---|
| Rating | 4.7 / 5 | 4.8 / 5 |
| Reviews | 130 | 180 |
| Starting price | $24 /Month | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Zonka Feedback and Simplesat
- Pricing: Zonka Feedback starts at $24 /Month, while Simplesat starts at $79 /Month.
- User satisfaction: Simplesat scores higher with a 4.8-star average.
- Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Simplesat supports SaaS/Web/Cloud.
Zonka Feedback vs Simplesat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Large Enterprises, Medium Business, Small Business
Zonka Feedback typically suits Large Enterprises and Medium Business. Simplesat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback | Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
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Software Demo
Demo |
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How do Zonka Feedback and Simplesat Compare on Features?
Total Features | 28 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Zonka Feedback and Simplesat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Zonka Feedback User Reviews & Rating Comparison
User Ratings | 4.8 (based on 180 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 180 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Leroy Merlin  SAP  BCG |  Drift  Fujifilm  The Home Depot |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to Zonka Feedback and Simplesat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zonka Feedback or Simplesat?
- Simplesat edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zonka Feedback and Simplesat offer a free trial?
- Yes, both Zonka Feedback and Simplesat offer a free trial.
- What is the starting price of Zonka Feedback vs Simplesat?
- Zonka Feedback starts at $24 /Month. Simplesat starts at $79 /Month.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to Simplesat?
- Top alternatives to Simplesat include QuestionPro, EventSurvey360, SightMill, SurveySparrow, Nicereply.