Zoho Survey vs SurveyMonkey Comparison
Zoho Survey
Starting at $25 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.
SpotSaaS Analysis
Zoho SurveySurveyMonkey
The core difference between Zoho Survey and SurveyMonkey lies in Zoho's all-in-one approach for integrated survey creation and analysis, while SurveyMonkey focuses on customizable surveys with diverse distribution methods. Zoho Survey is ideal for small to medium businesses seeking simplicity in feedback collection, whereas SurveyMonkey caters to both small businesses and large enterprises looking for flexibility in survey customization.
- Best for simple, all-in-one survey creation - Integrated survey publishing and analysis - Ideal for customer, market, or employee surveys - User-friendly platform - Suitable for small to medium businesses - Priced at $25
- Best for easy, customizable surveys - Focuses on market and employee research - Offers multiple distribution methods - Simple and user-friendly interface - Suitable for small businesses and large enterprises - Priced at $25
Zoho Survey vs SurveyMonkey — at a glance
| Feature | Zoho Survey | SurveyMonkey |
|---|---|---|
| Rating | 4.4 / 5 | 4.1 / 5 |
| Reviews | 1,156 | 28,818 |
| Starting price | $25 /Month | $25 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Zoho Survey and SurveyMonkey
- Pricing: Zoho Survey starts at $25 /Month, while SurveyMonkey starts at $25 /User/Month.
- User satisfaction: Zoho Survey scores higher with a 4.4-star average.
- Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Zoho Survey vs SurveyMonkey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for simple, all-in-one survey creation and multi-channel feedback collection.
- You need an easy-to-use platform for customer, market, or employee surveys.
- Your team requires integrated survey creation, publishing, and analysis in one tool.
- You are a small or medium business seeking straightforward feedback collection without complex setup.
- You require highly advanced survey customization beyond basic templates and logic.
- Your enterprise demands deep integrations with complex workflows and extensive analytics.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection. SurveyMonkey: Best for easy, customizable surveys in market and employee research.
Description | Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zoho Survey and SurveyMonkey Compare on Features?
Total Features | 16 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho Survey and SurveyMonkey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Survey User Reviews & Rating Comparison
User Ratings | 4.4 (based on 1156 reviews) | 4.1 (based on 28818 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Zoho Survey_customers_0  Zoho Survey_customers_1  Zoho Survey_customers_2 |  Cisco  Box  intuit |
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Media and Screenshots
Screenshots |  6 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  2 Videos |  6 Videos |
Top Alternatives to Zoho Survey and SurveyMonkey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Survey or SurveyMonkey?
- Zoho Survey edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Survey and SurveyMonkey offer a free trial?
- Yes, both Zoho Survey and SurveyMonkey offer a free trial.
- What is the starting price of Zoho Survey vs SurveyMonkey?
- Zoho Survey starts at $25 /Month. SurveyMonkey starts at $25 /User/Month.
- What are the top alternatives to Zoho Survey?
- Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.