NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Zoho Projects vs FreeCRM vs Bigin by Zoho CRM Comparison

Last updated:

Zoho Projects

4.3(538 reviews)

Starting at $4 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho Projects is a versatile project management platform designed to help teams track their time and manage work seamlessly from any location. With an intuitive interface, it allows users to view projects and timelines i…

FreeCRM

Starting at $50 /User/Month

  • Large Enterprises
  • Medium Business

FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly organized, and manage leads, co…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Zoho Projects leads on user satisfaction with a 4.3-star rating across 538 reviews.

Zoho Projects vs FreeCRM vs Bigin by Zoho CRM — at a glance

FeatureZoho ProjectsFreeCRMBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews538119
Starting price$4 /user/month$50 /User/Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryProject Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalUSGlobal

Key differences between Zoho Projects and FreeCRM

  • Pricing: Zoho Projects starts at $4 /user/month, while FreeCRM starts at $50 /User/Month.
  • Free trial: Zoho Projects offers a free trial; FreeCRM does not.
  • Deployment: Zoho Projects supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FreeCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho Projects vs FreeCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Projects
Talk to an expert
Talk to an expert
FreeCRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho Projects

Best for

Large Enterprises, Medium Business, Small Business

FreeCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Zoho Projects typically suits Large Enterprises and Medium Business. FreeCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho Projects is a versatile project management platform designed to help teams track their time and manage work seamlessly from any location. With an intuitive interface, it allows users ... Read More about Zoho Projects

FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly ... Read More about FreeCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $4 , yearly
  • Starts from $50
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zoho Projects

  • Streamlined Collaboration: With Zoho Projects, teams can easily collaborate in real-time, ensuring that everyone stays on the same page. I’ve seen firsthand how shared documents and discussions foster a more productive environment.
  • Enhanced Task Management: Managers will appreciate the intuitive task management features that allow for easy assignment, prioritization, and tracking of tasks. It’s like having a virtual assistant that keeps your team organized and accountable.
  • Comprehensive Reporting: Zoho Projects offers robust reporting tools that provide valuable insights into project progress and resource allocation. This allows executives to make informed decisions based on real-time data, ultimately driving project success.

FreeCRM

No key benefits available yet.

Best fit

Best fit

Zoho Projects

  • 10 to 500 employees
  • SaaS, Consulting, Marketing Technology (Martech), Project Management, and Information Technology (IT)
  • Project Managers, Team Leaders, Software Developers, Business Analysts, and Operations Managers

FreeCRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Zoho Projects

  • Users may seek alternatives due to a preference for more intuitive user interfaces that enhance ease of navigation and reduce the learning curve, especially for teams with varying levels of tech-savviness.
  • Some businesses might require more advanced reporting and analytics features that provide deeper insights into project performance, enabling better decision-making and resource allocation.
  • Organizations with specific industry needs may look for solutions tailored to their workflows, as Zoho Projects may not fully address unique requirements for sectors like construction or software development.

FreeCRM

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

FreeCRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zoho Projects, FreeCRM and Bigin by Zoho CRM Compare on Features?

Total Features

37 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Projects, FreeCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $4 , yearly
        • $50
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          Free

          • Up to 5 users

          • 3 Projects

          • Subtasks

          Show more +

        • Premium

          $5

          /user/month

          • Free Features +

          • Unlimited projects

          • Project Templates

          Show more +

        • Enterprise

          $10

          /user/month

          • Premium Features +

          • Zia Search

          • Zia Translation

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Zoho Projects pricing
        FreeCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Zoho Projects vs FreeCRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        213

        70

        11

        4

        5

        10

        10

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 303 reviews, with strong overall satisfaction.

        What buyers like

        • Offers a comprehensive suite of tools for project and business management, all in one ecosystem, reducing the need for multiple platforms.
        • Seamless integration between Zoho apps, enhancing workflow efficiency and team collaboration.
        • Highly customizable dashboards, workflows, and settings to fit diverse project or business needs.

        Common complaints

        • Limited third-party app integrations, restricting flexibility for users heavily reliant on external tools.
        • Some features and configuration options can be overwhelming for onboarding new users or non-technical staff.
        • Occasional minor UI/UX glitches that could disrupt the user experience.

        What buyers like

        • Offers robust CRM functionalities including lead management, sales dashboards, and project management, providing an all-in-one solution.
        • Great value for money, especially as a free tool with features comparable to premium CRMs for small businesses and startups.
        • Easy to set up and user-friendly interface, allowing even non-technical users to operate it effectively.

        Common complaints

        • Free version has limitations, such as storage capped at 10 MB, which may not suffice for growing businesses.
        • The Marketplace lacks a wide range of integrations, which might hinder additional functionality.
        • Advanced features such as unlimited storage, priority support, and premium tools are locked behind a paywall.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Offers a comprehensive suite of tools for project and business management, all in one ecosystem, reducing the need for multiple platforms.

        • Seamless integration between Zoho apps, enhancing workflow efficiency and team collaboration.

        • Highly customizable dashboards, workflows, and settings to fit diverse project or business needs.

        • Limited third-party app integrations, restricting flexibility for users heavily reliant on external tools.

        • Some features and configuration options can be overwhelming for onboarding new users or non-technical staff.

        • Cost-effective solution for small businesses.

        • Simple interface allows for quick adoption.

        • Efficient management of contacts and leads.

        • Limited scalability for larger organizations.

        • Basic features may not satisfy advanced users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Airbus

        Airbus

        NFI

        NFI

        MVA

        MVA

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Blueprint

        12 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho Projects or FreeCRM?
        Zoho Projects edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho Projects and FreeCRM offer a free trial?
        Zoho Projects offers a free trial. FreeCRM does not.
        What is the starting price of Zoho Projects vs FreeCRM?
        Zoho Projects starts at $4 /user/month. FreeCRM starts at $50 /User/Month.
        What are the top alternatives to Zoho Projects?
        Top alternatives to Zoho Projects include Quickbase , Smartsheet, ClickUp, Jira, Basecamp.
        What are the top alternatives to FreeCRM?
        Top alternatives to FreeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.