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Zoho Forms vs Paperform vs Jotform Comparison

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Zoho Forms

4.2(303 reviews)

Starting at $12 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for website to get more leads and sales,…

Paperform

4.7(197 reviews)

Starting at $20 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Paperform is a powerful, easy-to-use HTML form builder. Create online forms in minutes and accept payment directly into the PayPal account.

Jotform

4.4(997 reviews)

Starting at $24 /Month

  • Individuals
  • Freelancers / Consultants

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Paperform leads on user satisfaction with a 4.7-star rating across 197 reviews.

Zoho Forms vs Paperform vs Jotform — at a glance

FeatureZoho FormsPaperformJotform
Rating4.2 / 54.7 / 54.4 / 5
Reviews303197997
Starting price$12 /Month$20 /Month$24 /Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryOnline Form Builder SoftwareOnline Form Builder SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac
APIAvailableAvailableAvailable
Support modesOnlineOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between Zoho Forms and Paperform

  • Pricing: Zoho Forms starts at $12 /Month, while Paperform starts at $20 /Month.
  • User satisfaction: Paperform scores higher with a 4.7-star average.
  • Deployment: Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Paperform supports SaaS/Web/Cloud.

Compare Zoho Forms vs Paperform vs Jotform — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Forms - Online Form Builder Software
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Paperform - Online Form Builder Software
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Jotform - Online Form Builder Software
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Biggest differences

Start here before you go deeper into features.

Zoho Forms

Best for easy, customizable online forms integrated within Zoho ecosystem.

Choose if
  • You need quick, drag-and-drop form creation with minimal setup.
  • Your team uses Zoho products and wants seamless integration.
  • You require versatile forms for lead generation, surveys, or event registration.
Consider alternatives if
  • You need extensive mobile-optimized form designs and templates.
  • Your workflows depend on broad third-party app integrations beyond Zoho.

Paperform

Best for small to medium teams needing flexible, easy-to-build online forms with payments.

Choose if
  • You want a user-friendly form builder with a short learning curve.
  • You need dynamic forms that can accept payments directly via PayPal.
  • You value proactive, personalized customer support to guide setup and use.
Consider alternatives if
  • Your team requires highly advanced form functionalities or complex logic.
  • You depend on extensive third-party app integrations and automation workflows.

Jotform

Best for quick, no-code form building with strong ease of use.

Choose if
  • You need to create forms rapidly without any coding skills.
  • Your team values intuitive, drag-and-drop form creation tools.
  • You require reliable customer support and secure data handling.
Consider alternatives if
  • You need highly advanced form design and formatting customization.
  • Your workflows demand complex automation beyond basic form building.

Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem. Paperform: Best for small to medium teams needing flexible, easy-to-build online forms with payments.

Description

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for ... Read More about Zoho Forms

Paperform is a powerful, easy-to-use HTML form builder. Create online forms in minutes and accept payment directly into the PayPal account.

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Entry Level Pricing

  • Starts from $12 , Billed Yearly
  • Starts from $20 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.44

(997)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
1-50 employees51-500 employees
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Get pricing help
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Software Demo

Demo

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How do Zoho Forms, Paperform and Jotform Compare on Features?

Total Features

26 Features

24 Features

27 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Zoho Forms, Paperform and Jotform on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , Billed Yearly
        • $20 , Billed Yearly
        • $24 , Billed Yearly

        Pricing Plans

        • Essentials

          • Number of Forms: Unlimited

          • Form Views / Month: 10,000

          • Submissions / Month: 1,000

          Show more +

        • Pro

          • Includes features of Essentials plan, plus

          • Form Views / Month: Unlimited

          • Submissions / Month: 10,000

          Show more +

        • Agency

          • Includes features of Pro plan, plus

          • Submissions / Month: Unlimited

          • 5 Users included (+$5/user/month)

          Show more +

        • Starter

          • 5 Forms Form Limit

          • 100 Monthly Submissions

          • 100 MB Available Space

          Show more +

        • Bronze

          • 25 Forms Form Limit

          • 1,000 Monthly Submissions

          • 1 GB Available Space

          Show more +

        • Silver

          • 50 Forms Form Limit

          • 2,500 Monthly Submissions

          • 10 GB Available Space

          Show more +

        • Browse all pricing plans

        Pricing Page

        Zoho Forms pricing
        Paperform pricing
        Jotform pricing

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        Zoho Forms vs Paperform User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        102

        35

        2

        1

        1

        135

        3

        6

        0

        0

        785

        84

        7

        19

        102

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues.

        What buyers like

        • Ease of use
        • Integration with Zoho products
        • Form customization flexibility

        Common complaints

        • Limited mobile design options
        • Technical complexity for advanced features

        Buyer sentiment

        Users generally praise Paperform for its ease of use, powerful features, and exceptional customer support, though some find advanced functionality challenging.

        What buyers like

        • Customer support
        • Ease of use
        • Feature flexibility

        Common complaints

        • Complex functionality difficulty
        • Limited integrations

        Buyer sentiment

        Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity.

        What buyers like

        • Ease of use
        • Customer support
        • Form creation efficiency

        Common complaints

        • Limited customization
        • Pricing complexity

        Pros and Cons

        • Easy and quick form creation with drag-and-drop interface

        • Secure and versatile data collection and survey functionality

        • Seamless integration with other Zoho products

        • Requires technical expertise for advanced customizations

        • Limited mobile-friendliness and design template variety

        • Excellent and proactive customer support

        • User-friendly interface with ease of learning

        • Powerful and flexible form-building features

        • Challenging to build highly advanced functionalities

        • Limited marketplace apps and connectors

        • User-friendly platform with intuitive navigation for all skill levels

        • Extensive tools for efficient form creation and management

        • Responsive and helpful customer support

        • Limited form formatting options restrict customization

        • Difficulties with deleting forms and submissions

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        Rename form

        1 Screenshots

        Form Builder screenshot

        6 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        video-0

        6 Videos

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        Related Blogs and Articles for Online Form Builder Software

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho Forms or Paperform?
        Paperform edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho Forms and Paperform offer a free trial?
        Yes, both Zoho Forms and Paperform offer a free trial.
        What is the starting price of Zoho Forms vs Paperform?
        Zoho Forms starts at $12 /Month. Paperform starts at $20 /Month.
        What are the top alternatives to Zoho Forms?
        Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.
        What are the top alternatives to Paperform?
        Top alternatives to Paperform include Cognito Forms, Formsite, Typeform, Google Forms, Jotform.

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