Zoho CRM vs HubSpot CRM vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho CRM (2471) Visit website Visit Website *sponsored	HubSpot CRM (3140) Get Quote Get Quote	Freshworks 360 Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More	HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More	Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More
Entry Level Pricing	Starts from $9 , yearly	Starts from $1,780 , Billed Monthly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial	No free trial
Spotsaas Score	9.8/10	9.1/10	7.5/10
User Ratings	4.1 (8849)	4.2 (10374)
	Visit website	Get Quote	Get Quote

Software Demo

Demo

How do Zoho CRM, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Compare on Features?

Total Features	47 Features	38 Features	3 Features
Unique Features
	Visit website	Get Quote	Get Quote

What Do Zoho CRM, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Cost?

Pricing Option
Starting From	$9 , yearly	$1,780 , Billed Monthly	Not Available
Pricing Plans	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans	Free Tools Get Started Free Marketing tools Free Sales tools Free Service tools Show more + Starter Get Started Marketing Hub Starter Includes 1,000 marketing contacts Sales Hub Starter Includes 2 paid users Show more + Professional Get Started Includes features of Starter plan, plus Marketing Hub Professional Includes 2,000 marketing contacts Show more + Browse all pricing plans	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Visit Website	Get Quote	Get Quote

Zoho CRM vs HubSpot CRM vs Freshworks 360 User Reviews & Rating Comparison

User Ratings	4.1 (based on 8849 reviews)	4.2 (based on 10374 reviews)	No reviews available for the product
Rating Distribution	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74	Excellent 2104 Very Good 679 Good 84 Poor 40 Terible 233	No reviews available for the product
Expert's Review generated by AI	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more	HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zoho CRM Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors.	Pros and Cons of HubSpot CRM Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups. Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking. Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge. Excellent customer service for troubleshooting, providing quick responses and assistance for most queries. Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses. Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.	Pros and Cons of Freshworks 360
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Amazon EuroKids HotStar	Classpass Avison Young Crunch Fitness	Grabyo GetYourGuide Honda

Media and Screenshots

Screenshots	4 Screenshots	13 Screenshots	No screenshots available.
Videos	1 Videos	2 Videos	4 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho CRM and HubSpot CRM offer a Free Trial.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zoho CRM Starts at $9/user/month when yearly whereas for HubSpot CRM Starts at $1,780 when Billed Monthly.

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zoho CRM vs HubSpot CRM vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Zoho CRM

HubSpot CRM

Freshworks 360

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zoho CRM, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Compare on Features?

Total Features

Unique Features

What Do Zoho CRM, HubSpot CRM, Freshworks 360 and Salesforce Sales Cloud Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zoho CRM vs HubSpot CRM vs Freshworks 360 User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zoho CRM

Pros and Cons of HubSpot CRM

Pros and Cons of Freshworks 360

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure