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Zoho ContactManager vs ContactBook vs Bigin by Zoho CRM Comparison

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Zoho ContactManager

4.2(105 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interfac…

ContactBook

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

It's the fast way to manage your contacts, collect customer info, build mailing lists or create customer records for your business. Easily search contacts and add important information such as addresses, phone numbers an…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Zoho ContactManager leads on user satisfaction with a 4.2-star rating across 105 reviews.

Zoho ContactManager vs ContactBook vs Bigin by Zoho CRM — at a glance

FeatureZoho ContactManagerContactBookBigin by Zoho CRM
Rating4.2 / 54.3 / 5
Reviews105119
Starting price$12.50 /MonthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUSGlobal

Key differences between Zoho ContactManager and ContactBook

  • Pricing: Zoho ContactManager starts at $12.50 /Month. ContactBook pricing is not publicly listed.
  • Target audience: Zoho ContactManager is built for Freelancers / Consultants and Medium Business, while ContactBook targets Large Enterprises and Medium Business.
  • Deployment: Zoho ContactManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ContactBook supports SaaS/Web/Cloud.

Compare Zoho ContactManager vs ContactBook vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho ContactManager - Contact Management Software
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ContactBook - Contact Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho ContactManager

Best for small to medium businesses needing affordable, integrated contact and CRM management.

Choose if
  • You are a small business or freelancer needing centralized contact management with CRM features.
  • Your team values a simple, streamlined interface to track client interactions and communications.
  • You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
  • You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
  • Your workflows demand high performance with fast load times and highly accurate data handling.

ContactBook

Best for small to medium businesses needing fast, simple contact management.

Choose if
  • You want quick and easy contact info collection with minimal setup.
  • You need to email contacts and print address lists or labels on demand.
  • Your team requires a streamlined tool without complex CRM features.
Consider alternatives if
  • You require advanced CRM capabilities like sales pipeline or deal tracking.
  • Your organization depends on deep integration with other enterprise software.

Bigin by Zoho CRM

Best for

Small Business

Zoho ContactManager: Best for small to medium businesses needing affordable, integrated contact and CRM management. ContactBook: Best for small to medium businesses needing fast, simple contact management.

Description

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an ... Read More about Zoho ContactManager

It's the fast way to manage your contacts, collect customer info, build mailing lists or create customer records for your business. Easily search contacts and add important information such ... Read More about ContactBook

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12.50
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.2/10

7.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zoho ContactManager, ContactBook and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

3 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho ContactManager, ContactBook and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12.50
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Zoho ContactManager pricing
        ContactBook pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Zoho ContactManager vs ContactBook User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        22

        33

        3

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Setup complexity
        • Performance issues

        Buyer sentiment

        No user reviews or ratings available to determine sentiment.

        What buyers like

        • Fast contact management
        • Customer info collection
        • Mailing list building

        Common complaints

        • Limited advanced features
        • Basic reporting options
        • Not suitable for large teams

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • User-friendly and streamlined interface that enhances productivity

        • Affordable pricing with robust features and easy integration

        • Centralized contact management improving organizational efficiency

        • Initial setup can be overwhelming due to many features and suites

        • User interface lacks distinctiveness and could be more integrated

        • Fast and easy contact management

        • Ability to add detailed contact information including pictures

        • Convenient options to email contacts and print address lists or labels

        • Lack of advanced CRM or sales pipeline features

        • No publicly available pricing information

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Zoho ContactManager Demo - Track deals and tasks.

        8 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho ContactManager or ContactBook?
        Zoho ContactManager edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho ContactManager and ContactBook offer a free trial?
        Yes, both Zoho ContactManager and ContactBook offer a free trial.
        What is the starting price of Zoho ContactManager vs ContactBook?
        Zoho ContactManager starts at $12.50 /Month. ContactBook starts at Contact for pricing.
        What are the top alternatives to Zoho ContactManager?
        Top alternatives to Zoho ContactManager include Bigin by Zoho CRM, Zoho One, Zoho CRM, Salesforce, Zoho CRM Plus.
        What are the top alternatives to ContactBook?
        Top alternatives to ContactBook include Bigin by Zoho CRM, Salesforce, CloudCC CRM, OnContact CRM, Easy Simple CRM.

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