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Compare ZIWO vs Truly vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

ZIWO - Call Center Software

ZIWO

(33)
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Truly - Call Center Software

Truly

(150)
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Overview
Affiliate Disclosure

Description

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Entry Level Pricing
  • Starts from $109
  • Starts from $55 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.9/10

8.9/10

User Ratings

4.7

(110)

4.6

(104)
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Software Demo

Demo

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

11 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $109
          • $55 , Billed Yearly
          Pricing Plans
          • Not Available

          • Growth

            Get Started

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            Get Started

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          Pricing Pageziwo pricingtruly pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.7

          (based on 110 reviews)

          4.6

          (based on 104 reviews)
          Rating Distribution

          Excellent

          28

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          Pros and Cons

          • Automated detection of phone number country codes enhances convenience and efficiency.

          • Easy access and navigation through different options in the apps, improving user experience.

          • Excellent call tracking and recording capabilities contribute to operational efficiency.

          • User-friendly interface and design with continuous improvement efforts for better usability.

          • Occasional system freezes causing delays in operation.

          • Automatic logging out after page refresh affecting user experience.

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers

          No Customers information available.

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          5 Videos

          No videos available.

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Calabrio One - Call Center Software
          Calabrio One

          4.2

          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Calabrio One - Call Center Software
          Calabrio One

          4.2

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ZIWO and Truly offer a Free Trial.

          ZIWO is designed for Large Enterprises, Medium Business and Small Business.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ZIWO Starts at $109/User/Month whereas for Truly Starts at $55/User/Month when Billed Yearly.

          Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA