Zendesk Talk vs TalkDesk vs XCALLY vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Talk Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote	XCALLY Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More
Entry Level Pricing	Starts from $9	Starts from $85 , monthly	Not Available
Free Trial Availability	Free Trial available	No free trial	No free trial
Spotsaas Score	9.0/10	9.8/10	8.7/10
User Ratings	4.3 (39)	4.4 (3656)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do Zendesk Talk, TalkDesk, XCALLY and Nextiva Compare on Features?

Total Features	10 Features	10 Features	9 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Zendesk Talk, TalkDesk, XCALLY and Nextiva Cost?

Pricing Option
Starting From	$9	$85 , monthly	Not Available
Pricing Plans	Not Available	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

Zendesk Talk vs TalkDesk vs XCALLY User Reviews & Rating Comparison

User Ratings	4.3 (based on 39 reviews)	4.4 (based on 3656 reviews)	No reviews available for the product
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zendesk Talk	Pros and Cons of TalkDesk Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.	Pros and Cons of XCALLY
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	IBM Peloton Stitch Fix	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	3 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 uContact 4.9	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	Nextiva 4.4 Novanet Cloud Contact Center Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Talk offers Free Trial, but TalkDesk does not.

Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Talk Starts at $9/User/Month whereas for TalkDesk Starts at $85/user/month when monthly.

Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zendesk Talk vs TalkDesk vs XCALLY vs Nextiva - Which Tool Fits Your Business?

Zendesk Talk

TalkDesk

XCALLY

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zendesk Talk, TalkDesk, XCALLY and Nextiva Compare on Features?

Total Features

Unique Features

What Do Zendesk Talk, TalkDesk, XCALLY and Nextiva Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zendesk Talk vs TalkDesk vs XCALLY User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zendesk Talk

Pros and Cons of TalkDesk

Pros and Cons of XCALLY

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure