Compare Zendesk Talk vs TalkDesk vs Calabrio One vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Talk Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote	Calabrio One (163) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More
Entry Level Pricing	Starts from $9	Starts from $85 , monthly	Not Available
Free Trial Availability	Free Trial available	No free trial	No free trial
Spotsaas Score	9.0/10	9.8/10	8.5/10
User Ratings	4.3 (39)	4.4 (3656)	4.2 (219)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo			Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	10 Features	6 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9	$85 , monthly	Not Available
Pricing Plans	Not Available	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 39 reviews)	4.4 (based on 3656 reviews)	4.2 (based on 219 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2
Expert's Review generated by AI	No Expert ai Review available for the product	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more
Pros and Cons		Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	No Customers information available.	IBM Peloton Stitch Fix	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	5 Screenshots	10 Screenshots
Videos	1 Videos	3 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 uContact 4.9	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	Nextiva 4.4 TalkDesk 4.4 XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Talk offers Free Trial, but TalkDesk does not.

Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Talk Starts at $9/User/Month whereas for TalkDesk Starts at $85/user/month when monthly.

Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Talk vs TalkDesk vs Calabrio One vs Nextiva

Zendesk Talk

TalkDesk

Calabrio One

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure