Zendesk Talk vs Connect First vs Bright Pattern vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Talk Get Quote Get Quote	Connect First Discontinued Visit website Visit Website	Bright Pattern (95) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More	Connect First offers a cost-effective, enterprise-grade call center software solution for small businesses and remote workers who are seeking freedom to collaborate how they choose. With ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More
Entry Level Pricing	Starts from $9	Not Available	Not Available
Free Trial Availability	Free Trial available	No free trial	No free trial
Spotsaas Score	9.0/10		9.2/10
User Ratings	4.3 (39)	4.4 (19)	4.5 (79)
	Get Quote	Visit website	Get Quote

Software Demo

Demo		Connect First has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Zendesk Talk, Connect First, Bright Pattern and Nextiva Compare on Features?

Total Features	10 Features	5 Features	10 Features
Unique Features
	Get Quote	Visit website	Get Quote

What Do Zendesk Talk, Connect First, Bright Pattern and Nextiva Cost?

Pricing Option
Starting From	$9	Not Available	Not Available
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Visit website	Get Quote

Zendesk Talk vs Connect First vs Bright Pattern User Reviews & Rating Comparison

User Ratings	4.3 (based on 39 reviews)	4.4 (based on 19 reviews)	4.5 (based on 79 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 13 Very Good 3 Good 2 Poor 1 Terible 0	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more
Pros and Cons	Pros and Cons of Zendesk Talk	Pros and Cons of Connect First	Pros and Cons of Bright Pattern User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	No Customers information available.	Hitachi Canary melco

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots	1 Screenshots
Videos	1 Videos	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 uContact 4.9	Nextiva 4.4 TalkDesk 4.4 CallTools 4.9	Nextiva 4.4 FIVE CRM XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Talk offers Free Trial, but Connect First does not.

Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Connect First is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Talk begins at $9/User/Month, while pricing details for Connect First are unavailable.

Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Connect First includes Nextiva, TalkDesk, CallTools, Bright Pattern, CallHippo, CloudTalk, CircleLoop, eVoice, Call Center Studio and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zendesk Talk vs Connect First vs Bright Pattern vs Nextiva - Which Tool Fits Your Business?

Zendesk Talk

Connect First

Bright Pattern

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zendesk Talk, Connect First, Bright Pattern and Nextiva Compare on Features?

Total Features

Unique Features

What Do Zendesk Talk, Connect First, Bright Pattern and Nextiva Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zendesk Talk vs Connect First vs Bright Pattern User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zendesk Talk

Pros and Cons of Connect First

Pros and Cons of Bright Pattern

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure