Compare Zendesk Support vs Zendesk Sell vs Thryv vs monday sales CRM by monday.com

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Zendesk Sell (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $19 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	9.1/10
User Ratings	4.3 (7934)	4.5 (475)
	Visit website	Get Quote

Software Demo

Demo

Features

Total Features	29 Features	29 Features
Unique Features
	Visit website	Get Quote

Pricing

Pricing Option
Starting From	$19 , yearly	$19 , yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.5 (based on 475 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 117 Very Good 25 Good 7 Poor 0 Terible 1
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users. Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow. Mobile-friendly application supports on-the-go productivity and lead management. Robust automation features streamline tasks, reducing manual effort and improving efficiency. Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools. Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Zoho CRM 4.1 (8849 reviews)

Customers

Customers	Uber Siemens Shopify	Intermind Stapples Freshly

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Thryv 4.2 monday sales CRM by monday.com Pipedrive 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Zendesk Sell offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Zendesk Sell Starts at $19/User/Month when yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Zendesk Sell includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM, Salesforce Sales Cloud and Pipeline CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Zendesk Sell vs Thryv vs monday sales CRM by monday.com

Zendesk Support

Zendesk Sell

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure