Zendesk Support vs LiveAgent vs Jatana.ai vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	LiveAgent (870) Get Quote Get Quote	Jatana.ai Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More	Jatana AI is an intelligent Helpdesk service that helps business more efficiently and usefully. Contact support 24/7 with helpdesk software, chat with employees on-site or on the phone, and ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $15	Not Available
Free Trial Availability	Get Free Trial	Free Trial available	No free trial
Spotsaas Score	9.2/10	9.8/10	7.4/10
User Ratings	4.3 (7934)	4.7 (1542)
	Visit website	Get Quote	Get Quote

Software Demo

Demo

How do Zendesk Support, LiveAgent, Jatana.ai and Zoho Desk Compare on Features?

Total Features	29 Features	25 Features	3 Features
Unique Features
	Visit website	Get Quote	Get Quote

What Do Zendesk Support, LiveAgent, Jatana.ai and Zoho Desk Cost?

Pricing Option
Starting From	$19 , yearly	$15	Not Available
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Visit Website	Get Quote	Get Quote

Zendesk Support vs LiveAgent vs Jatana.ai User Reviews & Rating Comparison

User Ratings	4.3 (based on 7934 reviews)	4.7 (based on 1542 reviews)	No reviews available for the product
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1	No reviews available for the product
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zendesk Support It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Pros and Cons of LiveAgent	Pros and Cons of Jatana.ai
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Uber Siemens Shopify	LiveAgent_customers_0 LiveAgent_customers_1 LiveAgent_customers_2	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	14 Screenshots	No screenshots available.
Videos	2 Videos	5 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and LiveAgent offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for LiveAgent Starts at $15/User/Month.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zendesk Support vs LiveAgent vs Jatana.ai vs Zoho Desk - Which Tool Fits Your Business?

Zendesk Support

LiveAgent

Jatana.ai

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zendesk Support, LiveAgent, Jatana.ai and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Zendesk Support, LiveAgent, Jatana.ai and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zendesk Support vs LiveAgent vs Jatana.ai User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zendesk Support

Pros and Cons of LiveAgent

Pros and Cons of Jatana.ai

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure