YesInsights vs SurveyLab Comparison
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…
SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.
Spotsaas Analysis
YesInsightsSurveyLab
The core difference lies in YesInsights offering customizable NPS surveys with integration capabilities, while SurveyLab focuses on simple, intuitive surveys with a drag-and-drop interface. Both products are ideal for small to medium businesses, with YesInsights catering to those needing more customization and integration, and SurveyLab appealing to teams prioritizing ease of use and multi-channel feedback.
- Best for small to medium businesses - Offers quick, customizable NPS surveys - Easy-to-use interface for fast survey creation - Integrates with customer databases - Provides an NPS dashboard - Priced at $20
- Best for small to medium businesses - Focuses on simple, intuitive surveys - Quick survey creation with drag-and-drop features - Supports multi-channel customer response collection - Ideal for teams valuing ease of use - Price not listed
YesInsights vs SurveyLab — at a glance
| Feature | YesInsights | SurveyLab |
|---|---|---|
| Rating | 4.8 / 5 | 4.8 / 5 |
| Reviews | 12 | 38 |
| Starting price | $20 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between YesInsights and SurveyLab
- Pricing: YesInsights starts at $20 /Month. SurveyLab pricing is not publicly listed.
- Target audience: YesInsights is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: YesInsights supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
YesInsights vs SurveyLab — find the better fit before you commit.
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Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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YesInsights vs SurveyLab: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights | SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do YesInsights and SurveyLab Compare on Features?
Total Features | 16 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare YesInsights and SurveyLab on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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YesInsights vs SurveyLab: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
YesInsights vs SurveyLab Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
YesInsights User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, YesInsights or SurveyLab?
- SurveyLab edges out the other on user ratings (4.8 vs 4.8). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do YesInsights and SurveyLab offer a free trial?
- Yes, both YesInsights and SurveyLab offer a free trial.
- What is the starting price of YesInsights vs SurveyLab?
- YesInsights starts at $20 /Month. SurveyLab starts at Contact for pricing.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include SmileBack, Customer.guru, Emojics, Promoter Ninja, GrowthScore.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include ProProfs Survey Maker, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.